David Spencer

Safelite made everything quick and easy, from setting up an appointment online, submitting a claim to my auto insurance company, getting my car in shortly after I arrived to finishing up and having me out of there. The location was convenient. Since my windshield only required a repair and not a replacement, I had hoped that I could have scheduled someone to come to my house. However, their scheduling app would not allow that for anything outside the immediate zipcode of their shop. That said, after the repair, one could not tell there had been a chip in the windshield beforehand. Pretty amazing! Update: Different car and windshield: We discovered an ever so slight crack in the bottom of the windshield. When we took in our vehicle Safelite determined that the windshield needed to be replaced. I wanted an OEM windshield with mirror as opposed to the aftermarket part. Safelite submitted the claim to my auto insurance and got it approved for a nominal out-of-pocket additional cost. They explained that the replacement needed to be done in-house due to the static recalibration of the sophisticated sensors in the windshield and mirror. We now have a new windshield and mirror just as good as the original with all the safety sensors working as they should. Thanks again to Safelite for excellent work.