411 Auto Glass Repair | Mobile

I called Brock and he immediately was able to repair my windshield. He was super polite and outbid the competitors by a mile. Quick professional service and I was on my way in no time. Would recommend this company to anyone who wants courteous, professional and timely service. Thanks again. Will be using 411 for all my auto class needs from now on!ServicesAuto windshield repair

Went there thinking I had the rubber I needed for new windshield install the tech Anthony determined before glass removal I was missing a few pieces of rubber. Great catch true professional definitely going back when missing rubber comes in

Had them remove a rare discontinued windshield. As soon as they touched the windshield, they cracked it. They worked too quickly and didn't take care when doing the work. After they left, I saw them pulled over on the highway, one of their other windshields came loose on the highway and almost flew off the back of their truck. Lack of attention and care.

I would LOVE to leave a positive review but, unfortunately, I can't. I was in LV from out of town, specifically to buy a car, and that car needed a damaged windshield removed to prepare for repair work. When I called 411 Auto Glass R & R, I was told I probably wouldn't want to pay the amount they would need to come and do it: $100.00. I instantly agreed to pay it because I required the service and am a very fair person. I asked if they'd be bringing along a vacuum because there were many shards of glass inside the vehicle that I NEEDED removed. I was told the person coming to do the job would absolutely have a vacuum and would clean the glass debris up for me as part of the service. Fast forward: the employee arrived late and without a vacuum...said no one in "management" had told him he needed to have one with him. He then offered to come back the next day, by noon, and vacuum it for me. I said that would be GREAT and I thanked him! I then texted him my address and told him I'd be available all day, specifically for him to come by and finish the job. He said he just needed to get "permission". I then told this to the sales manager I'd arranged things with, once the employee had left, to let him know what had happened. He said he'd get to the bottom of it and get back to me. By the evening of the following day, after waiting all day, not a word came from anyone...and I even texted the employee with my address. So now, I have a vehicle with glass shards all over the interior and no (easy) way to clean them myself. Fantastic. 2 stars because, while they DID remove the windshield, arrival was late and, most importantly, service was ultimately incomplete (and, therefore, too expensive). Should have paid with a card, not cash...at least then, I would have been able to pursue a partial refund. Oh well.ServicesAuto windshield replacement

I couldn't ask for a more professional service. I was pressing on time with my work vehicle & they came through. Very informative, friendly, & straight to business! I highly recommend them. Keep up the great work 411 Auto Glass Repair!

Went to go eat on Saturday night with my wife, and when we came out to our Tahoe, which was parked on the street, some punk had broken our passenger rear window, along with the vent window behind it. Made numerous calls on Sunday trying to find someone to fix it for us, got a hold of Brock and he went straight to work for us first thing Monday morning. He was able to secure both windows, even though they were at two different dealerships, and they came to my house and fixed it in a jiffy. Would definitely recommend them to anyone that needs any glass repair.