A-1 Auto Glass

I was traveling and only in Eugene for a couple of days. I had my car broken into(while in a public parking lot in Portland) and a quarter window needed to be replaced. I called to get an estimate and unfortunately they said it take a few days to get the in stock, as it must come from a dealer. I said we were leaving the next day. They then offered to clean the window area, and cover the open window with a special plastic. That is exceptional customer service. I highly recommend this company, and especially Autumn, in customer service, James, the manager and Andrew, the person who did the job. I highly recommend this company, they are exceptional.

I was trying to help one of my co-workers while he was working in Eugene. His window was vandalized at night/morning before a new store project. Being on a very tight schedule, Danielle and team helped to get the vehicle fixed AND keep him on schedule for work. We appreciate their hard work and understanding as he was diligently trying to keep his team on task. THANK YOU! They also are a recommended provider with his insurance. They made this whole process so easy and took the strain off of an out of town traveler. We would highly recommend them.ServicesAuto side window replacement

These guys are awesome! I was having trouble replacing a rear view mirror on a car I bought recently for my daughter. When I finally gave up, A-1 came to my rescue. Not only did they do this simple job in about two minutes, they also did it for FREE! Their only request was that when/if I need a car window replaced, come back! I most certainly will, and I'll also let the world know that these folks really understand the customer service motto. As Bob Farrell, founder of Farrell's ice cream parlor was fond of saying...."Give 'em the pickle!" A-1 Auto Glass does that....and more!ServicesAuto side view mirror repair

Got my Palisade window replaced. I brought my car in and at first, they never received the window they ordered so it was in there for a few days (weather). Once the windshield arrived and after they got the windshield off to replace it they realized the new one wasn't the right one. I gave them 5 stars because even though those things happened they were transparent, apologized, and corrected the issue as fast as they could. I was very impressed with how they handled the situation and how they still went above and beyond to make sure I left happy. I will definitely go back.

Friendly, courteous, knowledgeable staffs. My C-max windshield had a long crack, and I replaced a brand new one here. They had my vehicle in and out in under two hours. They also solved all the follow-up problems perfectly for me. My front windshield looks pretty great! I had a great experience here and I would highly recommend A-1 Glass and will continue in the future if needed. I really really appreciate the professionalism and fast service from A-1 Glass. This is the best place to solve your auto-glass issue in Eugene!ServicesAuto windshield repair

The service today was to repair a chip in my windshield. The person who helped me was great. He was kind and efficient. I was crying in the office due to a rude phone call (not with A-1) and the gentleman showed compassion. It was nice to be treated with such kindness. I will recommend this company to everyone I know. I will also take me vehicle here again when/if needed! Thank you!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair