AD Auto Glass

UNRELIABLE, they do not keep their word and fail to communicate. At first they quoted a cost of $300 and did not keep their word. Then they bumped it up to almost $500 without reason. Promised to have the job done today, did not follow through, did not communicate and did not have a valid reason. The excuse was that there is no driver. It’s obvious they do not care about the quality of service they provide. Stay away!

oh no dont go there. pricing quote is fluctuating and he will decide the quote price based on how you dressed and look. if the car is benz, you will more like will ripped of, price $50 ~ $100 more than other neighboorhood store. if this store is only choice, better call over the phone to get the estimate first. you will get more chance for a bit lower price. previous owner guy was cool but not this new owner no more..ServicesAuto windshield repair

Highly satisfied with this glass shop. I went in to get my front window replaced and was helped by Ryan throughout the whole process. He ordered my window and replaced it all within 3 business days. The pricing was very fair and he did not try to upsell me on things i did not need. Ryan also recommended a window tint shop near his shop that I am also very satisfied with. overall the best service i have received from a repair shop.ServicesInstallation, Auto windshield repair, Auto windshield replacement

Had my rear window repaired. They said the vacuum out the inside of panel and and floor around the area of my minivan. They did a mediocre job at vacuumed area as I also had to do it after. They also left all the glass that broke stay inside the door panel. This was repaired a year ago and I thought nothing really of it with the glass in there and thought I’d have to deal with it unless I do it myself. So I searched for somewhere else on my current car that got broken and they came to me and vacuumed under seas and carpet and all areas you can imagine as well as the actual door panel. I asked the current guy and he was surprised I use these guys here. The guy who did my current car did way better and also price matched these guys. Even though the price was the same. But I called many and the prices are usually the same.NegativeQuality, Professionalism, Value

We had our trip in LA, and our car’s rear quarter window glass was unfortunately broken in by theft. Our next day plan was visiting Orange County. We found AD Auto Glass close to our destination, and it was recommended online to be reliable for fixing it. However, we had to buy the original part from Toyota dealership because AD Auto Glass did not sell original part of Toyota, so we only had AD to install it. They took out the broken part and installed new one in less than an hour. Everything went well until the final delivery. The broken pieces of glass are still everywhere and we had to ask the careless employee to clean again. Yet, the most disappointing part was that they were irresponsible. They bent the molding trim around the quarter glass, and when I asked, they blamed that the theft did it when they broke in. We were super angry and disappointed of the situation because we still had the pictures of the BEFORE & AFTER AD Auto Glass attempted to replace the part for us. There was no way the theft bent the molding trim. Because we had to leave for our trip, we ignored and left the shop. I’d give this place 4 stars for service (minus 1 star for unfriendly employees), but since they were not responsible for what they did, 1 Star overall is what they could get from me.

SO AMAZING! My family and I bring all of our cars here. I have had two different cars get their windshields replaced here. It’s quick and great value. My auto insurance set me up with a company that was wanting me to pay 4 figures for the service. I called this place ahead to make sure they have the jeep factory glass and they did it for me for less than half the price I was quoted for with my insurance. Very happy and I highly recommend this placePositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement