ASAP Auto Glass

I would highly recommend ASAP glass and repair. Their professionalism, honesty, promptness, and customer service is outstanding!!!! My daughter ,had a cracked windshield on her jeep. We had contacted another company who had guaranteed they were coming out to fix the problem. After waiting all day they called two hours ahead of time to tell us they would not come out and we needed to reschedule for the following week. Thankfully ,I found ASAP glass,This is where I was introduced to Marty@ ASAP.His professionalism and direction as to how I needed to handle this situation with my insurance company was 100% correct. He provided me information that I was not aware of. He also kept to his word and came out on Sunday afternoon with another guy to put the windshield in. How Outstanding is that kind of service! Who comes to do a job on a Sunday? Not too many people. This is why I gave this company a five star rating. I will definitely use them in the future for any issues my family has. I highly recommend them and I would not hesitate as a prospective consumer to contact them. Polite, Professional, Prompt , Pleased with RESULTS!!!! Thank You Marty !PositivePunctuality, Quality, Professionalism, Value

Shane and Marty were out to replace the glass on our RV windshield. They were both very nice and professional. They showed me what they were doing every step of the way. The job turned out excellent. They even cleaned the dashboard. The best it has looked in a long time. The window replacement was an insurance claim. We also had a little leak in another window. They fixed that at a very reasonable price. My new go to glass replacement and repair company.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn’t have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! 👍👍👍👍👍

I needed to replace my windshield ASAP (pun intended) and thankfully, they were available Monday. They were really nice and let me observe what they were doing. They got the job done in a timely manner as they knew what they were doing. After the windshield was replaced, they made the effort to clean the streaks on the inside and outside, even the tiny streaks that were unnoticeable. I could tell they take the time to ensure quality work and that they care about their customers. It was also at a reasonable and affordable price as well so I definitely I would recommend this place if you ever need your windshield replaced!

My husband was mowing the lawn and a stone hit my neighbor's car window. 😭 I called ASAP based on a yelp review and was not disappointed. We called at 4 on a Saturday and found out this wasn't just any window that broke but a hard to locate window. We called other local glass repair places and (those that answered on Saturday at 5) all told us this glass couldn't be found locally. ASAP called local used places and eventually found it for us brand new and came and installed it for less than Safelite quoted. My neighbor was very impressed with the technician and the install and we couldn't he happier with the service we received. Definitely call ASAP first.

More like NEVER glass... They booked my appointment, showed up hours late and didn’t do the service. I have a specialty custom vehicle so I’m guessing they aren’t qualified for this type of thing. They rescheduled it and canceled about 3 or 4 times and ultimately never showed up. In reply to your response your guys couldn’t find where I live. I called them back 6 minutes after they reached out (I check d the time logs) but you personally told me they were done for the day and wouldn’t go back. And regarding the window not being correct you told me you didn’t want to work on the vehicle where it was parked- I didn’t care about the logo but since you wanted to reschedule, I said I’d take the one that matches my current one. Furthermore you canceled for the rescheduled date due to a “family matter”.