ATX Imperial Auto Glass, LLC

Do NOT let this company anywhere near your car. They turned my tiny rock chip into a huge crack and refused to cover it. They actually wanted me to pay over $300 for a growing crack in my windsheild that they caused! I do not understand how you run a business, making people pay for your mistakes in what is supposed to be your only specialty. Do not trust this company. If I could give a negative rating, I would.

These guys are the worst! Be careful!!! They are conmen They will approach you at the Genie car wash and say they can fix your window chip at no cost. I went in with a scratch that could be barely seen and left needing to replace my entire windshield. The damage occurred because the team is no properly trained! When I complained they said it wasn't their fault. Javier and Harrison are conmen!

Representatives from this mobile glass repair shop walk around the check in area at Genie Car Wash, draw some circles in erasable marker on your windshield unprompted, and show you areas where your windshield is "chipped" in 4 places and needs repair, offering to coordinate with your insurance as well. I used quotes around "chipped" specifically because I subsequently called my auto insurance company who recommended Safelite Glass Repair (who I've used several times), and they came out to my place of work to repair the chips only to tell me that these are surface pits which are unsightly but cannot be repaired and they do not spread. In short, the representative from ATX Imperial Auto Glass was either very unskilled or attempting to rip me off. For reference, here is a full definition I found of this type of windshield damage: Surface Pit: A nick in the glass associated with normal wear and tear that does not penetrate to the plastic interlayer (middle layer of the glass sandwich). Can it be fixed? If the damage has a diameter of not less than 1/8 inch. Be cautious however, many small pits do not require a repair if the damage is too extensive.

I called the number listed under this business and the voicemail states a money investment business instead and I texted to inquire about getting my windshield replaced then someone responded sorry wrong number. This seems to me like a scam!

Your driver almost ran me off the road going easily 20mph+ over the speed limit on Howard lane.

I obviously cannot speak for other people in their experiences. But I can tell you that these guys are mobile and I've used them out of auto shop where I get my oil change. One time we had what we thought was a rock chip but it wasn't even a chip they told us the truth instead of taking advantage of us and didn't charge us anything like they could have because we were willing to pay. Since then they have helped my good friend and a couple other people I have seen when they need their chips fixed. They work with you to usually get it covered for free under most insurances and that is stand up!