Advanced Auto Glass

Avoid this company. Took them two weeks to pick up a windshield and they never call back to inform you of status. Once they picked it up they needed another week to schedule install. I called another windshield company and they were able to turn it around in 3 days. Once I called Advanced Auto Glass to cancel they were not happy. Stop sleeping on the job and maybe you’ll retain some customers!

Horrible, Horrible, Horrible!!! I had my windshield replace on my Suburban and it looked okay except for the large uneven visually blocking black strip all around the new window. I don't know, maybe this is normal, but when i drove it, there was a not so nice whistling, whining sound coming from somewhere around the windshield so I called them while on the road and they said maybe something didn't get tightened down. Come to find out, when I stopped 10 miles away through town, down I-4, someone said, Hey there's some plyers on your roof. And yes there were a pair of needle nose plyers stuck to my roof with some kind of glue, so then I started looking...! Well, there are blackish finger smudges all over the inside of my headliner, the headliner is ripper on both sides, the interior thing that covers the side of the window is loose and there's a cut like a razor blade but on the exterior rubber sealing thing. Also on the exterior rubber pieces that are supposed to be put back in to protect from leaks and whining noises, they are half in and half out, loose and just not done right. Just plain poor poor poor workmanship! So, I figure, i'd swing back by there and they could tweak up the repairs, tighten whatever, fix and headliner and oh yeah, give them their plyers back. But NO, these schmucks tell me it was already like that and they don't touch those things when installing a windshield and basically said sorry about your luck. Livid! tell you! I am so upset, to say the least! I have an older suburban but keep it in perfect condition, no leaks, no rips, no rattles, if it breaks or even looks like it going to break, then I fix it. These scumbags are the epitome of awful repairmen. Unfortunately i let my insurance company pick them and they were close, here in Winter Park, but they suck to say the least! Yes I've complained to the insurance company, so they called them and these UnAdvanced Auto Glass people sold them on the same story and stated it wasn't their fault. Now i've got to deal with my insurance company, write bad reviews about this company so they will fold and we won't have to deal with these scum as much and still have to get the whining and rips repaired and fixed. dadgummit! what is wrong with people these days! Bottom line, don't let your insurance company use these guys, don't go to these guys unless you like to be abused and told that it's your fault.

Not sure why others had bad experience. I received prompt calls and was given information as needed. Windshield was replaced at my home with friendly service. They were also able to work with my insurance in order to get a different windshield than originally approved. Overall excellent experience with advanced auto glass!

Someone in one of your work vans was going 80 mph swerving from lane to lane. Tailgating me on my motorcycle and cut me off. They had a Trump sticker and a fat mud flap girl sticker on the back. I see I’m not the first person to say something. I see bad drivers everyday but this is the first time I’ve ever felt inclined to make a complaint with the company. You need to get this guy off the road before he gets someone killed.

Someone in a work van from this company aggressively tailgated me on westbound 408 today (3/26/25). I was driving my kids in the car and the van was all the way up to my bumper for a good minute without backing off. Then swerved around me and weaved traffic while speeding way over the limit. This was incredibly dangerous and put the safety of myself, my kids, and others on the road in jeopardy.

Decent enough job but messy leaving some glass debris in the vehicle. Also arrived quite late, costing me a good chunk of change since I missed an opportunity to work earlier that morning. Oh well, so much for a dealer recommended glass installer.ServicesInstallation, Auto windshield repair, Auto windshield replacement