Agave Auto Glass

EXTREMELY HAPPY!! After contacting several companies to have the windshield replaced on my Toyota Sienna replaced, not only did I get the best quoted price with Agave, but they were able to get me scheduled right away & had it all taken care of within just a couple of days of me calling. The entire job was very fast & I was extremely impressed with the professionalism of their customer service but most importantly the quality of the work! My new windshield looks Amazing!! I just wish I would have thought to take a Before picture just so everyone could see what a great job they did! THANKS SO MUCH Hernan, Chase & the office girls at AGAVE for working with me & making this a 10 STAR service experience!!

This was my third and final time using Agave Auto Glass. I had a chip repaired on Monday, everything simple and quick. The technician let me know that office would call to get payment since I was using a credit card. About 24 hours later I received an email PDF of my bill with no link for payment. Less than 48 hours after service, I received a text message accusing me of non-payment and that Agave is not a free service and they are sending me to collections unless I call immediately and pay. No one called to obtain payment with those 48 hours from service and the email PDF invoice says due within 30 days. I had to then text, call and email Agave to make payment. This is unacceptable customer service behavior to threaten a return customer after less than 48 hours of their error in not calling to receive payment annd accuse me of trying to skip out of the bill. Absolutely will not be a customer again.

Heard about Agave from John Jay and Rich's radio commercials and didn't need windshield service but I did remember them when I did. Called and from the get go I had a great experience with Gabby the receptionist. They got my OEM glass approved from Farmers and then were out the next morning at 9a to install. Sam the technician was meticulous and had a lot of pride in his work which isn't something I find often these days. Overall I had a great experience and would recommend them to anyone inquiring. Just had them out again 10/2/23 due to a crack that expanded, and they gave me a better customer service experience than even the first time, which is amazing. Tate and Gloria have outdone themselves. Thank You Agave!

Our car insurance broker recommended we go with Agave in support of local business rather than have SafeLite replace the windshield like we have in the past. I’m so glad we did! The team at Agave was very professional and accommodating to our schedule. Their technician showed up within the time frame given, and gave me a heads up 20 minutes prior to showing up. He then walked me through the process and made sure to point out anything he may need to remove or that was damaged on the vehicle before he got started so that we were both on the same page on the condition of the windshield/car. He was finished within an hour. We even scored some awesome gift cards for other local businesses! We will be using them again, and would recommend.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

I selected Agave for my windshield replacement, as they came highly recommended by a friend who employs Agave for a variety of their services. The tech was prompt, arrived early actually, pulled right to my garage verified who I was and got to it. Although my customer experience was great, I am disappointed in the product. The replacement windshield I have is not up to par. I have had the windshield for 5 months and there are countless chips and cracks. I initially thought I needed to clean the windshield more, but the spots are actually chips. I understand the right rock can hit the windshield at the wrong time, but the prior windshield had been on my car for three years before a major incident. My other car is a 2013 and has only had one replacement. Overall, my experience with the tech during the install was great, however I am disappointed with the product.NegativeQuality, Value

Such a great experience, I will recommend everybody now! Very easy from start to finish. I reached out on the site, got a text message and was able to speak to Mike (fast and responded to all my questions). Can you set up a time to call, we got my insurance on the line as well, and everything was sorted within a quick 15 minute call. Once the time came for my windshield to be replaced - he came and I felt like he was in and out within an hour. Quick and print service by everyone on their team! Also, was offered a windshield tint (an extra cost) but it was cheap and looks amazing!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement