Als Auto Glass

Big chunk of ice flew off the top of a commercial box truck on the freeway and smashed my windshield. Looked like someone threw a baseball at my window. Got there right when they opened while also on the phone with my insurance. My insurance called them, connected me, and I went inside and sorted it out. Left my car behind and 5hrs later it was done. Insurance rider made it dirt cheap out of pocket. Wonderfully satisfied with the whole process

I had Al’s Auto Glass make and install a piece of safety glass for my windshield for my1929 Ford. I took him the windshield frame only with broken glass in it. I had taken the car up there a few days earlier so he could look at the job before saying yes or no. He said he could do it. He said 3 -5 business day and we agreed on a fair price. 3 business days later he calls and it’s done. I pick it up and take it home, I figure I should be able to put it right back on the car. NOPE. 2 screws that hold the top part of the frame together have their nuts missing, he filled the holes with sealant to keep them in. 1 of the 4 side screws that help keep the frame rigid is in crooked possibility cross threaded. Then there is sealant spread randomly around the glass. As I’m scraping this off with a razor blade I see the glass is barely in the frame at the bottom corners, it looks like he cut the radius too big and then tried to cover it up with excess sealant. The sealant is not uniformed at all. All across the bottom it’s high and low and smeared. My thought is that if you can’t do the job admit it. This should have been install ready when I got it back. They did a terrible terrible job and I’m so disappointed. I thought using the Local guy was the good thing to do. This time I was way way wrong. DO NOT USE THIS BUSINESS FOR YOUR GLASS NEEDS.

Great customer service and experience from initial phone call until final pickup. Excellent workmanship, done quickly. Honest business, great customer service, excellent work. Would definitely recommend.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Went and got a windshield replaced $410 specialty windshield for my specialty car. Left with a windshield and a scratched up Shaker and a bent hood corner and deep gouge in corner where hood meets fender. Nope i did not get a refund one was not offered. I got an estimate to fix, but its really the principle. How many.people has this happen to and how many may not have even noticed the damage.NegativeProfessionalismServicesAuto windshield replacement

Just got my Jeep picked up from another auto repair place. I had to take my Jeep to another shop due to the horrible job Al's Auto did. I had my Jeep at Al's 4 times without any improvement. I finally decided on the 4th time I am taking it somewhere else! My windshield was cracked all the way across from a rock that hit it and I needed a whole new windshield so I looked around and called Al's. HUGE MISTAKE! I got my jeep back the 1st time and they had scratched my dashboard, the plastic pieces next to the windshield and had black oil finger prints all over the liner of my jeep. They didn't fix/replace what damage they caused replacing the windshield even though Al said he would and the windshield still was getting water and air through it well 3 more times I took it back and said its still leaking air etc. they claimed they fixed it and when I drove away for the 4th time still getting water and air inside my car so I decided to take it to another place. Well I just got my phone call from that place here is what they did and why my car was flooding with water in the floorboard....Windshield was set too high, 10 to 12 spots were covered with glue, Glued the headliner to the window, Column where the wipers are they glued to the metal and that's not all. Just DONT GO HERE! Please save yourself the trouble and your car from being damaged.

My experience at Al's Auto Glass was great!! The service was fast and friendly, I was able to get an appointment same day and Mike the manager was very helpful throughout the whole process! I am glad I brought my car to Al's to get my windshield fixed!! :]