Arrow Auto Glass

The work was rushed and when the seal broke And the mirror fell off they were just as rude the second time if not worse. Was unwilling to do anything further. I do not and will not recommend them

Came out of work on Monday to my back window being shattered. I originally called safe light to have it fixed and was quoted almost $500. The tow truck driver from Skinners recommended Arrow Auto Glass to us and said they would help us out. We called late monday afternoon and they said they could be there the next afternoon. My window was fixed by 12:30pm tuesday, looks great, professional/polite worker, and they were great on the price since I had to pay out of pocket. Thank you so much for making this less stressful for me. I will be recommending you and will come back when I need to.

Great people!!!! Lora didn't have to work and she did...had my girlfriends windshield fixed it looks great...got to meet her father Tom...great pricing great people and she made me feel comfortable and very friendly..

Fast courteous professional. Answered all my questions. Can not say anything bad about this service.

Not happy!!! I have a 06 tundra and was quoted $240 dollars for my windshield to be replaced not a bad price so I set it up, the technician shows up and asked me how I was paying I told him cash he then peals the top strip off the windshield and throws it across my driveway then tells me I can't do it cuz there's rust!!then tells me he can cut it out for an additional $50 and I myself could sand and prime it and he would return tomorrow and install the new one!! This struck me as though they didn't want to warranty there work!! I'm not a body shop and given the age of the truck I would think they would inform customers of this.i called the utica office and she told me the technician was doing me a favor!! Beware people!!!!! Should be upfront and honest not spring stuff on customers that can't afford dishing out extra money!!ServicesService not listed

Came here for windshield replacement, my windshield camera also needed to be recalibrated. Before even making an appointment I asked them if they would do the recalibration and they said that if they didn’t do it they would send it to a dealer to do it and they would cover the cost. I make the appointment, the service guy would came to do the windshield was rude and not very professional. Then I get to the dealer and they called me to tell me I’ll have to pay anything over $300. I called back and they said it was because of my insurance and I should just cancel the appointment then and find a cheaper dealer. I was already at my appointment. There was zero warning of potential payment. I specifically asked ahead of time to avoid this and to get a call when I was already at my appointment was insane.