Atlanta auto glass repair

I had a horrible experience with this company and STRONGLY recommend not going with them. I called in a crunch on a Saturday evening as my driver window wouldn’t go up. By the time he arrived, the window was going up again, but I paid the $100 diagnostic fee and he told me the motor would be going out soon. So we set up an appointment for him to replace the motor. He completely missed that appointment, no call/no show. I called multiple times and finally got him to answer and he came the next day. He replaced the motor (which took a lot longer than he said) but then NONE of my windows worked and I actually was locked out of my car due to something messed up in the driver side door. I had to climb in through the side passenger door to drive it. The lady and him then proceeded to blame me and get defensive and confrontational saying it wasn’t their problem…attempting to pressure me into paying them another $150 for nothing. If my husband hadn’t showed up, I would have called the police. I had to take my car to another place to undo the damage, but they luckily fixed it for a very affordable rate and their work and customer service was amazing (shout out to Auto Glass Now on South Cobb Dr!). There are WAY better options out there!!

Don’t even bother asking for help he just wants money and fake promises. Came to see my car and said that he needed a deposit to order the part but he does not answer phone nor the text. Do not do business with this guy Keith. He lied and now he is just hiding when he promise a job. Will be reporting him to the police, and google so his number will not appear on the searches anymore so others won’t be scam by this thief. Good luck on your search for an honest business that will help you.

Called to receive a quote and the guy who answered the telephone sounded like he just waking up and was bothered by the business call! Completely arrogant and dismissive, kept asking the the same information as if non coherent only to say that he probably won’t have the glass. Dude is a total waste of time! and I would question the quality of work from person of that “CHARACTER “ I wouldn’t take my BICYCLE at here to have repaired. You were warned! 🙄

Keith is very unprofessional been waiting a whole week went to get window put in and he broke something so my window wouldn’t roll up or down had me to come one day and said he didn’t have part then next time I went he had me waiting 3 hours to tell me he had wrong he also agreed to come to my location the next day at 3 then called at 3 said he was just getting part it would be 4:30 then at 4:30 called and said can I come back he is cheap but very unprofessional he works out house that looks abandon I repeat do not go to this man it’s horrible

Horrible customer service I strongly do not recommended. They are very bad with communication and lack of timing we agreed on a 11am appt did not show up till around 3pm excuse was it was hard to find a window replacement for my car after him asking me to text my car make and model only to show up with the incorrect window, time was running out to replace window from wherever he get the replacements from never called to update me going into day two whatever the lady name is who assist for “customer service” insured me she’ll call in the morning at 8:30 did here from her till 11:30am. I proceeded to ask for my refund for the deposit. Please take your money elsewhere they are horrible.

I STRONGLY DO NOT RECOMMEND USING THIS COMPANY! The reviews prior to mine speak for itself and I hate that I didn’t give myself time to read them before booking him. He took my deposit and promised an appointment time of 9:30am today. Needless to say, it’s 11:36am and he has not called nor texted me back. VERY UNPROFESSIONAL. If you needed my deposit that badly, keep it, but I hope your business gets shut down because people do not deserve this. Update: Replying to the businesses response below. I have NOT been refunded.