Atlas Auto Glass

Hello to anyone & everyone looking for a reasonable & reputable company to replace your auto glass for any make and model whether it be front,side or rear! Atlas Auto Glass is the shop you want to do your business with a cool & knowledgeable staff! Be sure you ask for Tobin!!! He's gonna make sure you get what you came for and get you in & out in prompt time! His staff fixed my defective windshield,recalibrated my system & got me back on the road in record time with no hassle nor mess in my car! Would definitely recommend purchasing from these guys whether you live in Houston or just visiting! They also have a tint shop connected to them along with a very nice barbershop catering to all that come! Appreciate you guys & THNX 4 EVERYTHING!

I came here on 9/27/2018 to have my windshield replaced. They were able to replace the windscreen on my Cayman the same day within a few hours. After taking paying around $450, I took my car home and looked more carefully at their work. The installation was a total botch job. They left unprimed paint chips all around the windscreen. There was silicone still protruding around the edges that I had to cut off with a razor blade. the gap between the glass and metal were uneven on the left, right and top sides. There were bits of glass inside the car that they didn't bother to clean. I took my car to another shop and had them take a look at the job and they agreed that it was a very bad job and that they even used the wrong windscreen replacement. The one they used was just a little smaller than needed which was why there was larger than normal gaps between glass and metal. The windscreen they used did not have smooth edging like the factory one did and had micro chipping along the top edge that was visible to my eye. At this point I had already made up my mind that I was going to get a higher quality windscreen replaced by the second shop, which actually came in at a lower cost than the lower quality and wrong sized windscreen. I did go back to Atlas and showed them the work and they quickly agreed to replace it for free with the higher quality windscreen. I had to talk to the owner who told me he wouldn't be able to get the windscreen that I wanted for a few weeks because they were not in stock. I did not accept his offer because at this point I could not trust their work and wanted to be done this nightmare. I was hoping they would at least refund labor or windscreen cost but they did not. Needless to say I was not happy with them and I would not recommend this place. The shop was small and dirty, full of leftover parts and bird droppings everywhere. I should have taken this as a red flag but they did have some great reviews on Google so I decided to trust them with the job. Disclaimer: They have 3 different shops, this review pertains to the one located at 505 Fairview, they share a building with a auto repair shop. The man who helped me was very nice but they just did a remarkable poor job. Carriage Glass and Detail Co, which was the second shop ordered the higher quality windscreen and had it installed the same day I came in and found that one of the A pillar covers had black urethane on it left from the previous job, he kindly showed it to me and asked if I wanted him to remove it with a cleaning solution. After all was said and done, the higher quality windscreen looked so much better on the car and touched up all the paint chips left from the previous job. They threw in the touch up paint and carwash for free to boot! Unbelievably the cost for the higher quality replacement came in lower than the original replacement, I suspect this was because Craig, the owner, felt sorry for me and totally made this terrible situation right for me. They've got a life long customer and I'll be coming here for all my car washing and detail work.

I stopped by this shop 3 weeks ago to get my windshield replaced. They estimated a total of 2 hours wait for the replacement window to arrive and then be installed. I walked to a coffee shop to wait and get some work done, although they did offer to give me a ride to where I wanted to go. The service was excellent, but the place could use a little sprucing up, especially the waiting area. But it is mainly a shop and no indoor receiving/waiting area. I got my windshield replaced for $250 on the same day I searched them up, so I really have no other issues with our transaction. The receipt was electronic which helps eliminate paper waste and that's a plus for me. Thanks again!!

Unfortunately my car was broken into. During all tis Covid-19 situation, it seems people are more and more desperate to break into people's cars to find things. My car just so happened to be one of those out of all the cars parked on the street. It happened between Saturday night and through Sunday evening (when I finally decided to get out of the house). On Sunday night I called at 8pm and the office number went straight to voicemail. However I received a text message immediately right after. I spoke to the owner, Allen and he was so caring and compassionate. With my specific situation, he responded so well and with so much care. He gave me a price that truly helped me and I was able to get my passenger window fixed. It was smashed and glass was everywhere. His technicians were so kind to me. They even fixed it with the original stock tint. They fixed it the next day (monday) and it looks great. I was able to roll the window up and down before I left and the class was vacuumed up.PositiveQuality, Professionalism, Value

Terrible experience. I dropped my vehicle off at 10am and was told it would be 2 hours. I assumed they meant 3, so I gave my number to call me when ready. At 2pm (4 hours) I had not heard anything so I went up to the shop and they told me 45 more minutes and that they would call me. Also, throughout the day I called no less that 8 times and no one ever answered. So, I had to keep driving up there to check. That cost me about 2 hours of drive time. Anyway, no one called me so I drove back up at 430pm (6.5 hours after drop-off time) AND THEY WERE CLOSED! They are listed online as open until 530pm. So, my car was locked up inside the building and my son needed it the next day for work. I walked around the building trying to get my car and it was locked a full hour before closing time. Fortunately, I found a technician in his truck about to leave. He said my car was inside and he showed me but it didn't even have a windshield! He said I could call the owner and tried...multiple times. No answer and of course voicemail was too full. The owner texted me that he would get a technician up there to help the other one get it installed but that was a lie. The present technician was honest towards me and said no one was coming. So I ended up helping him to install the windshield. What am I paying for at this point? I regret to say that I DID end up paying for the "service" but only because the technician was nice and honest and I was hoping this went to his paycheck. This is a very dishonest place and I highly recommend finding a different place for windshield repair. I paid $340 to drive two hours, be ignored, face undue stress of having my car locked up that my son needed, and then installed my own windshield.ServicesAuto windshield replacement

Wound not recommended. They broke our rear view mirror during installation and instead of sending a tech back out to fix it, the company accused us of the damage. Ivan questioned why it was reported on Tuesday Morning instead of Monday afternoon and stated that the technician seen me drive away in the car hinting that we damaged the mirror ourselves. I explained that we are a business with a fleet of vehicles and did not see the damage initially until we got ready to drive it back to Columbus where it is kept. Still have not heard back from these guys. As a business with a fleet of cars that have damaged windshields often due to driving in rural areas, they could have had ongoing business but chose to interrogate me. Use Safelite or a more repretable company with integrity instead