Auto Glass Now

My family and I were in Montgomery to escape hurricane Milton. During our trip I had a pebble hit my driver's side window and break the glass. We needed a window immediately because we needed to be able to return to Florida. Auto Glass Now was the only service we found that could get our window quickly (the dealership was helpful, but couldn't get a window for several days). They had one in Birmingham and shipped it down to fix our van the next day. The whole process from wrap (the day the window broke) to fixing the window the next day only took about 2 hours. Everyone at this business was super nice and helpful and we are so grateful for the quick service.

I went in to Auto Glass Now, anytime I need my auto glass to be replaced or repaired. I have been there several times for service and it’s usually a good experience. This particular time I needed my driver side window to be replaced due to someone breaking it. Went to get window replaced and then found out when the window was broken, I was later notified, the regulator was damaged also. I had to wait a few weeks to have that regulator installed because I had to order it from a different supplier. Once I received regulator, I went back to Auto glass Now so they could install it( at an additional cost to me). The place I ordered I ordered it from had given me the wrong one so I had to reorder a different one. In the process of them installing this regulator, my window was scratched several times, I let the lady in the front know about the scratches, she said she would look into it, so she says. She told me she would speak to the manager on the next day to make a decision about my window being scratched while at their business. I go on the next day to speak with the “manager” only to find out he was there at the shop while I was discussing my window being scratched. When I seen this so callled manager, I told her why couldn’t I have spoken with him same day since he was sitting right there listening to me talk about my window, he said nothing. Needless to say, they didn’t admit my window was scratched while being serviced by them, kept telling me the window is not covered under warranty from scratches. I’m not happy how it turned out, not to mention my rubber piece that sits flush against the window was missing and not put back on upon installation of the regulator. I will be searching out other options and will not return here for any kind of service!ServicesAuto power window repairPrice assessmentReasonable price

These people at auto Glass Now are the best!!!! They cut me the best deal and the best price in town.The technician even called me and asked if I was aware that my door handle was broken and offered to fix it for free. I have had to roll my my window down to open my door from the outside for months and now I don't. Also the Glass repair job was amazin. Auto Glass Now, Thank you so much. My 2002 Ford Expedition was serviced by you guys on December 8, 2023 and it was ready for me to pick up the same day!! Thank you Hanbah!! 💯 💶 💯 💶 Great Job Guys!! 👍👍 👌 👏

We got a big windshield chip on the way to Pensacola and called these guys. Told us they could get us in right away and the price was 1/3 less than a major competitor. We pulled in and the tech got right on it even though the place was super busy. He was super nice and smiling ear to ear the entire time. Gave us a "Roll Tide" on the way out. The work was guaranteed and looked great. I highly reccomend this place.

Well I messed up by not going there to start with I went with the lower price guy and he screwed me... anyway Jace and the rest of the people took care of me got my glass installed correctly and I'm confident in quality of their work. I have probably been there seven or eight times over the years I'm in the lawn business and I get a car window every now and then with the weed eater so thanks everybody.

-I chose this company without doing any research through my insurance company. I chose the mobile option but they don’t have a mobile option -after choosing them, I received 3 phone calls in 1 day, showing professionalism -when I returned the call someone answered almost immediately -I arrived a few minutes before my 8 am appointment -unfortunately the tech who does the repairs seems to arrive when he feels like it(between 815 and 830) -my repair (rock chip in windshield) was repaired in 70 minutes -if going in winter bring a sweater. The office is cold Update: I had to go back a week later because I got ANOTHER rock chip 🤪 I was in and out in 45 minutes and paid $50 this time because I didn’t want to go through my insurance again. Relatively quick and painless