Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Steve lucas
Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Auto Glass Now

Auto Glass Now

2612 Morris Ave, Union, NJ 07083
4.6 out of 5 (83 reviews)

Services / Features / Amenities:

Windshield Repairs
ADAS
Chip Repair
Door Glass Repair
Side Window Replacement
Mobile Service
Back Window Repair
Window Calibration Services
OEM
Accepts Insurance
Certfied Staff

Reviews (10)

Lorren Wilson-Barnes

( 1 out of 5)

I was quoted a great price, scheduled an appointment with Jorge, due to the extremely cold weather, I rescheduled to show the repaiman some consideration. What I got in return for rescheduling was a no call and no show. I even called to ensure and confirm the day of repair. Very unprofessional.. I'll pay more money and go with Safelite or Dubin Glass. Thanks for nothing.

Daniel

( 4 out of 5)

After waiting a few months to write this review, I am happy with the price point and the quality of work thus far, but there are things that almost drove me away from the start, and other things I did not enjoy about the service. I visited this location in person and it looked like it had just been ransacked. Nobody at the desk, no cars in the parking lot, trash everywhere, what looked like either customer documents or internal documents out in plain view on the front desk spread all over, and a dog sleeping in a cot in the garage area. I truly thought the place had just been robbed and the door left open and was about to call the business number or the police until somebody just showed up from the back after about 5 minutes of me just standing there yelling "hello!?". I was very turned off at this point but stayed after I got a quote at about half the price of Safelite including calibration of safety equipment. I was surprised to hear that they would come to me, which was convenient, but in reality, it would be much better if they could just do the work in their garage because with no temperature control, they had to run the car with heat on blast for an hour and a half, and I personally prefer not to idle my car at all. The second issue, was that my quoted price was not emailed or put in writing anywhere and they tried to jerk me around with the price after the work was completed. After 3 phone calls and three different quotes, we finally settled on a very reasonable price. Regardless I would have preferred to avoid all that. It was the same reason I turned away Safelite in the first place, for playing these games. The back and forth on price started because apparently there were codes on the computer scanner related to the safety equipment that for liability reasons, could not be cleared by the technician. Therefore, I would have to recalibrate through my dealer on my own, and my price was amended to reflect glass replacement only. The final thing I noticed is that the new glass reflects much more of the car's interior in the daytime, and that took some getting used to.

shante Wells

( 5 out of 5)

I went here after Safelite rescheduled me TWICE!! The service here was great. Jay was AWESOME. Well Mannered and respectful He worked with me on the price to make it affordable for me to get both of my vehicles done. He serviced both in a timely manner. Everything came out Neat. He broke everything down to me to make sure I understood everything that was going on with the service. All my stickers were replaced just an overall 10/10. Make sure you speak with Jay if you decide to go here.

Gabriela Novillo

( 1 out of 5)

This place was extremely unprofessional. I called them the day before they said they would order my windshield and come to my house to repair it. The time frame was from 8 AM to 6 PM my husband called before 6 PM and they said they were on their way yet no one showed up. I missed work just for nothing, definitely would not recommend their terrible at customer service. Don’t even waste your time all they’re going to tell you is that they’re sorry that they couldn’t make it and they don’t care about your time.

Lisa Seela

( 5 out of 5)

It was easy to make an appointment. The guys were ready and waiting for me when I got there. I was happy that they could replace the windshield and calibrate all at the same time. I did learn from other windshield replacement places that even though you have the convenience of replacing in your driveway, you still have to take it to be recalibrated. this place did it all at one time in about two hours. Nice friendly technicians. No complaints.

Tony Nardone

( 1 out of 5)

Terrible experience. Day of installation staff was 20 minutes late, that should have been my warning. Fast forward 30 days later and the exterior trim on the outside of the window flys off on rt. 287. I take it someplace else to find out that they didn't install the trim correctly. Then find out the windshield is not installed correct and its sticking out of the frame and its CRACKED! So frustrating, NEVER AGAIN!

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