Credit: Auto Glass Now
Credit: Auto Glass Now
Credit: Kimberly
Credit: jermaine cooper
Credit: Andrea Ware
Credit: Auto Glass NowAuto Glass Now
Services / Features / Amenities:
Reviews (10)
Jose Rivera
Amazing service , Wanda turzani , was helpful, the technician was very carefully putting all my decals on the window, didn't have to wait more than 45 minutes , I first went to safelite , they wouldnt come to see my car ,and that I had to wait a few days for window . When I reference the commercial , same day service, they had no answers . Price was right, highly recommended .
Nelys Moyeno
I am happy to highly recommend AGN. My experience began with the receptionist, who was polite and very accommodating. I then interacted with the store manager, who was professional, knowledgeable, and focused on ensuring I was well-informed about the services provided. He then proceeded to explain what I needed to do for the following 24 hours and share the guarantees and warranties offered. Next, I met the technician who installed the windshield on my vehicle. The entire staff was professional and courteous. Additionally, the establishment is clean, and you are offered complimentary beverages while you wait for your vehicle. Their fair pricing is very fair, which reflects excellent customer service. Thank you for the amazing job! This is one extremely happy customer!!!🙂
Je Te
They did a wonderful job repairing my passenger window after a break in. Front desk was so helpful, polite, and professional. She got me an appointment the very next day and staff was very courteous and sensitive to my situation. I was in and out in about a hour. I highly recommend them to anyone with glass problems. I’m glad I looked around instead of just going with the insurance recommended (Safelite) at double the price.ServicesAuto side window replacement
Doug Ross
My windshield unexpectedly cracked and i called 3 companies to get estimates. Auto Glass Now was by far the most professional, easiest to deal with and also had the best price. What was most incredible, was they were able to get my car in in less than 12 hours from the first call. Isaiah was the technician; he answered all my questions and finished the job 40 minutes early. Alexis at the front desk was very professional and a delight to deal with. If there were a 6-star option, I would give them an extra star.
Hal
This shop is unique. If you love your car, this shop is the way to go. Great manager that goes out of his way to call you and communicate, great receptionist who answers every call and calls back, and a great technician who knows what he is doing. I am very happy with the work to replace the windshield on my car.ServicesAuto side window replacementPrice assessmentGreat price
Kimberly
0 STARS SHREDDED&SCRATCHED MY DASHBOARD AND DID NOT CALIBRATE SENSORS!!! Auto Glass Now's technician was sent to a Mazda dealership nearby (Mazda of Lodi) to replace my windshield since Mazda does not do it themselves (they bring outside source in which was this company). We made sure the windshield would be OEM and would be calibrated afterwords. My car is a 2025 Mazda CX-50 Meridian Turbo....I have had this car for 7 months....had less than 10k miles on it...brand new.....no scratches, dents, or shreds, nothing; I love this car and treat it like my baby (took it down to FL and unfortunately a rock put a small crack in my windshield which is why I wanted it replaced ASAP). Upon getting the windshield replaced and examining it to make sure it was in fact OEM, I noticed the dashboard was COMPLETELY RIPPED!! ALSO their technician did NOT tell me this happened and did NOT tell anyone at Mazda!!! I'm assuming because of the location of the damage the tech probably assumed I would never notice but guess what??? I SURE DID!!! This happens when the tech is not careful and the tool used to get the glass out goes too far (right into my brand new car, how amazing is that! :D) ALSO the I-Activsense is now completely USELESS....either was not calibrated, tech broke the sensors, or tech did not put the windshield on correctly. Who knows!! I never had any "malfunction" warnings before with this car EVER! And it's constantly there NEVER GOES AWAY!!!! Best part about this, is because my car is BRAND NEW, it will take months to get all of this damage fixed by Lodi Mazda who fortunately is going to fix the damage caused by Auto Glass Now. They have no clue when the parts will be available and in general it will be a long job to completely fix the damage. This is 110% somebody's fault = 100% Mazda's & 10% Auto Glass Now; Mazda took the responsibility as it was through their dealer but unfortunately Auto Glass Now's technician still did this damage at the end of the day. I really appreciated how the technician did not inform me or the advisor helping with the service of the damage he caused and assumed I'd never notice.... If he had informed someone, I wouldn't be writing this review because I'd respect that more than a company who hires incompetent people with no care for someone else's vehicle and can't even be careful enough with tools or respectful enough to own up to his/her own mistakes. Moral of the story: NEVER use Auto Glass Now for a front windshield replacement and any dealer who uses them as an outside source RUN AWAY!!! Better off using Safelite. ***UPDATE: I did receive a phone call from Auto Glass Now weeks later. Mazda of Lodi told them they were not going to fix my vehicle & that this company was responsible (FALSE - when a dealer outsources work, it is still under that dealers responsibility, care, & any liability falls on that dealer). Auto Glass Now offered to pay for me to get it fixed anywhere I wanted. I declined, because this was not their responsibility to do so; it was Mazda's & Mazda of Lodi was trying to be sneaky & shift liability. I changed my review from a 1-star to a 3-star: the damage ofc still occurred from a technician here, but they tried to make it right when Mazda of Lodi lied to them (& me), saying it was Auto Glass Now's financial responsibility & that Auto Glass Now was liable (again, when a dealer outsources any & all work, everything still falls on that dealer). This company I appreciated owning up to their mistake eventually but 100% did not have to offer to get it fixed as that was the dealer's responsibility.
Address: 352 Washington Ave, Belleville, NJ 7109.0
Email: writeus@autoglassnow.com
Phone: (973) 354-2233
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