Auto Glass Now

Would not recommend to bring your car here and if you do PLEASE take videos of your car beforehand and see if their cameras work so you don't end up dealing with damage you did not arrive with. I would NOT take your care to get repaired. I brought my car to get my front windshield to get replaced 10th of this month. Ended up leaving unable to open my passenger door because my fender was pushed in and dented preventing me from opening my door all the way. Manager was completely unprofessional and was defensive from the beginning assuring me they did absolutely nothing wrong. She tried to say that I brought the car with the damage and when she did this I asked if that was the case why not call me and let me know theirs damage that would interfere with the job.... she remained silent and simply said "You need to bring it in to be looked at" Rather then arguing on the phone I requested camera footage so I can take it up with insurance but the stores cameras haven't been working for a while.I decided to visit in person and the person who worked on my car would not speak with me so I ended up speaking to a technician named Rathuan to figure out what was going on and even though he couldn't solve the issue he was very respectful and was understanding. He couldn't do much since he was not in charge but understood both sides and said the manager should have the information regarding insurance. Following day I visited again to speak to the manager in person but again she was defensive and when I requested their insurance information she stated "I don't have the insurance information, I don't know it" so I realized she wouldn't cooperate I called the police but since it wasn't anything criminal there was not much they could to do so now I will be taking it further up.

The employees at Auto Glass Now are great! It took a while for the service to be completed because my car was involved in an accident, they were able to repair my window on the same day! Rathuan is an amazing worker! He worked some magic with my car and was able to get my window to roll up and down even though the accident dented the door and shattered the previous window. I can’t thank them enough for helping me get back on the road and for the amazing services. Before is an After and Before (accident damage is shown, and window working after services)ServicesInstallation, Auto power window repair, Auto side window replacement, Window repair

Auto Glass Now got me out of a time sensitive jam on my way home from vacation. I had not heard of them so called all the "other guys" and their quotes were so much higher. When I finally call AGN their quote was half the price. In addition Rathuan was VERY knowledgeable about how to fix it and was VERY honest about the work that needed to be done and that he was the guy for the job. He saved me alot of stress in a time where I was barely treading water financially and mentally. Was having a bad day. AGN now has a customer for life. Thank youServicesAuto windshield repairPrice assessmentGreat price

I was not happy with the outcome of my window. They left black glue all over the bottom half of the window. I felt like they rushed the job because my car was towed and was there early in the morning. I got there after 12 and they didn’t touch my car. They say first come first serve but they only mean if you are there waiting. So I had to sit and wait for them to do my window. I’m not sure how they got so many good reviews but this is about as honest as it gets for me. They didn’t even clean out the broken glass. I had to take it to vacuum it out and I still have shards of glass. Honestly I should have waited on safelite auto glass to come out to me. So the take always are, One: don’t have your car towed thinking they will honor their first come first serve. Two: they may rush the work resulting in a mess. Three: you will need to clean the glass out of ur own car

Tanya at the Westerville location was great! They had a good price and they were able to get me in the next morning. The reason why I’m not leaving more stars was after the work was done. My car was parked outside and in my hurry to leave I did not notice the glass dust/shards all over my dashboard and floor. The also left dirty finger marks on the interior of my A posts. I called to let them know and they were polite and apologized for the Techs. not cleaning up appropriately. They did ask if I wanted to come back have them shop vac. it, I said I would just do it myself. For the price the Techs need to do a more thorough job after the install.

I was in a situation after my car got broken into and had a 7 hr drive the same day. needed to get it fixed so I went there. They used a Chinese glass which was cheap definitely not OEM quality. they cleaned off the broken glass pieces around my seat but did not properly clean the pieces that went into the door panel. Some of those pieces were stuck to the regulator around the lubricant. those pieces broke my regulator and they blamed the horizontal force that was applied when the car was broken into. I took it to another mechanic and they were saying that's almost impossible as the regulator is more of a vertical system and if it was a vertical force that was applied, then, it would make sense to have a damaged regulator. after learning that, I never went back to them as they clearly didn't do the original service properly gave me a knock off glass which has a different color hue from my other OEM glass, they also didn't want to take any responsibility at all whatsoever. DO NOT RECOMMEND GOING TO THIS LOCATION AT ALL!