Auto Glass Now

Auto Glass Now is the only place to take your car to get windshield cracks fixed. They were professional, got me in and out in 30 minutes and the work looked great. Kayla, the office manager was extremely helpful. She got me in on short notice. Jose, the technician who completed the work was great. The pricing is great and the experience even better. I completely recommend AGN. D.Stafford

Great prices and responsive on the phone. I’ve used this location multiple times over the years but when it was under a different business name. The only negative is the customer service while onsite…let’s just say it is the opposite of Chic-fil-A. You’ll pretty much seem like an afterthought from the staff and their attention is on everything but the lobby or people at the service window. I’d refer them and use them again simply for their pricing. Training and execution of great Customer Service (smiles, acknowledging you exist, etc) would make them a 5 star location at no cost to their company. The staff was great on the phone, prompt, and professional. This just hasn’t made it to their onsite customers after they get the business. Easy change if they begin to see the value in that. If this were ChicFilA..you’d get your order fine but might not acknowledged, or acknowledged friendly and professionally, when you walked up for a refill or extra sauce :)

I was very impressed with the mobile installation! The technician who came by did a wonderful job, and I was amazed by the fact that he replaced all the things on my windshield in the same places. Not only the rear view mirror, but all the things I would have assumed could not have easily been re-placed. (Toll tag, oil change, registration)

I started the windshield replacement process at 8:45 am, on site at the West I-30 location. Unfortunately, the technical staff was down to one person that day, though I was told to expect completion in about two hours. Probably the worst issue was when I checked in with the only office staff person present and was told twice that the task would be done in about 90 minutes. Not true, of course. That said, the installation was still faultless, though the waiting time of nearly seven hours was not. This company is way better than this, as I enjoyed a great experience a year ago. I guess everyone is going to have an off day once in a while.,

They did great quoted me a reasonable price. I took it over there. I was actually early for the appointment. They’re extremely busy so I didn’t get out there until very late, but they did your job on the install. I have no complaints on the work they did they just need to Work on hiring some more help maybe less people in the office there was several just standing around in the office, not doing anything and I think one or two guys doing installs.

Auto Glass Now Review (1 Star): **Unprofessional & unreliable.** Booked Tuesday for rear glass replacement. Receptionist rescheduled to Wednesday (glass damaged), then **forgot** and pushed to Thursday when I called. She told me "8am-5pm Wednesday" — **no one showed**, forcing my wife to miss **3 days of work** waiting. Technician arrived Thursday and initially charged **$571** (not the quoted $450), but corrected it when challenged. Avoid — poor communication, wasted time, and disorganization.