Bill's Glass and Windshields (in Ashland)

Bills glass has always treated me right. They have donated to causes I support and epitomize the "mom and pop" service that has disappeared in the world of big box services. Prompt, honest, and courteous service is there standard, and the do pretty much anything that has to do with glass!

Soo this is the first review I’ve ever left! This place is amazing, and I wish all businesses would follow suit. Our brand new Highlander had the rear view mirror fall off and it’s been so hot the glue we’ve been using won’t work. They got us in the same day, on a day they were closing early and fixed it free of charge! The office staff and the guys in the back were all amazing! I highly recommended this business to everyone!

I have a notoriously tough-to-replace windshield on my FJ Cruiser, and Will's technicians have the expertise and commitment to deliver 100% satisfaction. Also, Brook, the receptionist, provided excellent customer service. They all provide a wonderful family-owned-and-run feel, that no franchise chain will ever be able to compete with.

I am so impressed by the level of service and amazing chip (bulls-eye) windshield repair job from Bill's in Ashland. The front desk was super friendly and the entire process took less than 20 minutes for the drop-in repair (no appt). I can't even see the chip in the windshield and I'll definitely be coming back again if needed. I'd give 6 stars if Google reviews allowed it.ServicesAuto windshield repair

Called to check about an insurance claim that had been sent over a week ago, and whomever I spoke with on the phone was unbelievably rude and completely unhelpful. I am blown away by their lack of customer respect and service. I will definitely be taking my business somewhere more respectful

A rock hit our windshield while traveling on I-5 resulting in a 2+inch spider crack. We stopped at the shop in Ashland, OR around 4:45pm, and Bill's glass closes at 5pm. We were driving over to Klamath Falls that evening, where it was supposed to freeze that night. Not only did Monica look at the window for us, but got us right in to try and prevent the window from cracking further, and stayed late to make sure it was finished for us. On top of all of this, they ended up waiving the fee because we contacted our insurance company, and we had a $0 deductible on our insurance for replacing the windshield. If I could give Bill's Glass, Brooke, and Monica 10 stars I would! Thank you again!