Bright Auto Glass

My car dealership set up an appointment for me here to have my windshield repaired. The repair was supposed to make the small crack in my windshield far less visible. Instead, they put something in there to "prevent it from cracking further" and it actually made the crack slightly more visible. While I was there, they also got confused about 3 sets of keys and who they belonged to, which didn't really instill confidence. I am sure they have done good work for other people and they were quite nice to me. They just didn't do the work they were supposed to do for me.

I had a challenging experience when my car was stolen, and in the process, the thieves broke out my window. Fortunately, the car was recovered in less than 48 hours, but I urgently needed the window repaired. I reached out to this incredible team just a day before, and they managed to fit me in the very next day. From the moment I called as I left the impound lot, they greeted me by name and made the process seamless. I had also received a quote from Safelite, which was slightly cheaper, but their earliest availability was a week away—something I couldn't afford to wait for. The team here was not only kind and personable but also went above and beyond to get me back on the road quickly. While their price was only about $20 more than Safelite, the immediate service and warm customer care made all the difference. It's true that it takes a village to get through tough times, and having a company like this on my side made me feel supported. Thank you all for being there during my time of need. Your exceptional service and genuine compassion are truly appreciated.

Absolutely shocked how well the process went. My car got broken into at 1am and needed a new driver side window. 3 other places quoted me 350+ and a 3 day waiting period. Bright Auto Glass gave me a much cheaper quote, replaced it in the same day AND vacuumed out the excess glass that was left over from the break in. Service was quick, professional, and really well done overall. I genuinely dont understand how any of the other places even get business with this one around. I wouldn't even consider going anywhere else. I've never written a Google review for anyone before but these guys deserve it.

We were on a roundtrip heading home for Christmas when we hit a snow goose. It shattered our windshield and ended our road trip. We called around to glass places, most were closed and those that were open did not have our glass in stock. The earliest we could get in anywhere was in two days. Then we called Bright Auto Glass and they not only had our glass in stock, but could get us in that day and for almost $200 less then all the other glass places. We got it done that day and were able to restart our road trip the next morning. The service was quick and excellent. I am so thankful we went with Bright Auto Glass. We will definitely be using them again in the future for our auto glass needs.

Good price and the window is fine but they tried returning the truck to me twice with different things messed up. The driver door handle didnt work from the outside when I brought the truck in but I hadn't had any problems,(attempted break in hence the window replacement) and it worked from the inside. First time i go to get the truck, the door wouldnt even latch and they just had it taped up like i was going to drive off with a door, paint taped shut. When they took the door apart they broke a spring or something that sent the latch and had to be prompted to fix it. They fully expected me to hop in drive off with the door taped shut. The second time i show up a few hours later, they got the door to start latching but only if you slammed door. In my mind, whatever, getting it fixed in a week i can live with that but none of door switches were hooked up, cant roll the windows down or anything, just another lazy oversight. Drove back and fourth three times to end up leaving it there for two days longer than it was supposesd to be until it was returned the way it was received. Didn't offer me a discount or anything after dicking me around, just acted like it was business as usual. Needed a windshield replaced on a jeep and side window on a charger and 100% planned to bring them both here after the quote I got on my truck but I didn't appreciate the way they tried to return my worse vehicle, why give them my best ones?

It doesn’t take much research to see that this company does shotty work. They write their own reviews and don’t use proper auto glass techniques or tools. If you want your windshield to be stuffed, this is the place to go. Stuffing is when they don’t remove all necessary pieces and set the glass, it makes it really easy for there to be leaks in your windshield. They like quantity over quality, something you definitely don’t want in an auto glass company. I hate to leave a bad review on a small business but there is NO quality work here.