Caliber Auto Glass

We had a wonderful experience with Caliber Auto Glass. We received a low quote online and due to the windshield being in stock, they were able to install same day. They notified us of their arrive so we could be prepared. The installer explained the steps and the aftercare. He did an AMAZING job and took the extra time to clean up and debris. Thank you for your excellence.

Amazingly this is the fifth windshield I’ve had to replace in the last 8 years and without going into detail it was a way better experience than both Gerber and Safelite. I called this morning, they replaced and calibrated my windshield this afternoon, at my house! The other two companies showed up other times and weren’t able to calibrate because they didn’t have the correct equipment, the stories get worse from there. Suffice it to say Caliber got it right the first time.

I recently had some repairs done at Caliber Collision, and I am extremely satisfied with their service. They did not do paint body work, but the repairs they did were top-notch and saved me a lot of money. The staff (TOM and Brandon and the tech…his name escapes me…) were outstanding, professional, and very helpful throughout the process. I highly recommend Caliber Collision!

I can’t begin to express how impressed and satisfied I am with the service and customer support I received. Initially, I was ready to hire a lawyer because of all the confusion surrounding my insurance, but then Beverly stepped in. She was incredibly patient, professional, and—most importantly—knowledgeable. Beverly took the initiative and tackled a huge issue I was facing with the insurance company handling my repair. Thanks to her expertise and resources, she made what could have been a stressful process quick and painless. In addition, Syed, the repair technician who worked on my truck, was outstanding. He was very professional and kept me updated on the status of my vehicle throughout the repair process. His attention to detail was exceptional—he even addressed small issues I was concerned might get overlooked. When I picked up my truck, it looked and felt even better than before the accident—cleaner and almost like new! Thanks to Beverly and Syed, my experience was truly seamless, and I couldn’t be more grateful for the outstanding service I received. Highly recommend!

Alex, servicer was great! He was customer focused, customer friendly, and most importantly he fixed my windshield crack in a timely and quality manner! Thanks Alex and other Caliber Auto Glass personnel for being a great servicer in time of need! I definitely recommend this servicer for meeting/supporting customer's needs in a quality, timely, customer friendly customer focused, and ... manner!

I am so impressed with Caliber Collision in Algonquin, IL. I was involved in a fender-bender, and brought it to them for repair. It was the most seamless experience I have had. From the front desk appointment (Kim), and the check-in/pick up (Brandon and Beverley)-Very professional and kind. I was referred to Dave for the body work, and oh my, what an amazing job!! It absolutely looks brand new! Two other things worth mentioning: the work was to take 7-10 days, and it was finished in 3. Last but not least, Enterprise was there waiting to pick me up when I arrived, for a ride to get the rental car; the two companies had that worked out ahead of time. (the driver of enterprise was very kind and professional as well:). Caliber's attention to detail, professionalism, service, and quality of work, are most excellent. I now 'have a body shop', that Lord willing I won't 'need' again- but thankful for that peace of mind, if I do. :)