Expert Auto Glass

In May Jay removed all of the tint from a Certified Pre Owned Lexus I just purchased from a Lexus dealer. The tint job done somewhere else was horrible. It was a tedious job for Jay as he was concerned that removing the rear window tint could damage the rear defroster lines. He took the extra time to save my rear window defroster. The finished product was amazing and I am now scheduling my second vehicle to have the windows done. I am in the car business and I will, without hesitation and with full confidence, refer my customers to Expert Auto Glass for window tinting.

Prices used to be very reasonable now they're higher than they are at the regular glass places so I don't find expert glass a deal anymore when you pay in just as much for a top known glass company there's no savings at expert Auto and you can actually get one cheaper at Portland Glass me about $55

I used them a long time ago to tint my 2008 Subaru Impreza when it was new. Great work, Great customer service. Couldn't even tell they were in my car. Well except for the sweet tint job. Just called you. I'll be back with my 12 Legacy.

Made an appt to have my windshield replaced, on the phone I was asked if I was going to leave it I replied that was not on option I would Def be staying with it. Got to my appt a few minutes early to be told they over booked n I would prob be there for 4 hours n should drop it off. No apologies n fact I was told it was my fault for not being able to drop it off. Needless to say I went elsewhere n well not be going back.

They forgot to do the sun visor which I paid for. The back windows were supposed to be completely blacked out and they are not. The tinting doesn't even go up to the edges of the windows and the edges are not cut out smoothly; there are jagged edges. There is daylight coming through the bottom left hand corner on my rear window. Only chose this place because it was recommended by a friend; even drove out of the way from the normal place that I use. I will not be returning here.

Prices Raised, Forgot Option: Back in 2022, I had my extended cab pickup tinted by Expert Auto Glass for $225, which included all windows - no tint strip, and 35-20-5% film. Today, I had my sedan tinted by the same company, for $320. This time I asked for a tint strip, as I figured it's nice to have. I went to pickup my car after hours, and saw the tint strip had not been done, and since it is Friday, I'll need to leave my car until Monday to even talk to someone. Had I known the tint strip was a $95 option, I'd have done it myself just like I did to my pickup. Would've been nice to know some prices, which is why I'm making this review, and to emphasize better communication among the employees so a mistake like this wouldn't happen. Now, I'm unsure if I paid for a product I did not receive, and again, have no way of contacting anyone. Previously, I would've recommended anyone to this establishment, but after seeing the price inflation and a lack of attention to detail, I'd be hesitant. Hopefully someone sees this review and reaches out to rectify. I - unlike this company - will be able to pickup a phone anytime this weekend, or atleast you'll be able to leave a voice-mail, another flaw this company ought to address.