Fas-Break Auto Glass Service

Family in town for 24 hours, and a rock caused a crack in their windshield on passenger side yesterday. The big glass places in Omaha couldn't help us for 4 days. Called Fas-Break, and Luke called back a few minutes later. He showed up at the house 10 minutes later. Another 45 minutes later, and he had the crack repaired! He did such a good job, that you can barely see the crack now! Very knowledgeable, personable, & trustworthy. Would call Luke & Fas-Break next time we need a window repaired for sure!

Fast and friendly says it all about Shannon Smith and his Fas-Break Auto Glass Business. When our son had a chip in his front window they were willing to meet him at an appointment he had out-of-town and repair the chip at that location. Recently, due to the cold weather the windshield on one of our vehicles cracked. Shannon picked the car up at our home, repaired it the same day and it was a fraction of the cost that we were quoted by a dealership. I highly recommend Fas-Break Fremont! Thanks Shannon!

Responding to a negative review was something I believed I would never need to do but, here we go! The complaint was that Fas-Break chose not to repair a blemish in a windshield. The blemish was only "surface damage", the kind that looks like a sand blasted windshield. The real problem we generally find is with the quality or brand of the glass that had been installed. Consumers have basically 3 choices of glass, OE (good), OEM (oftentimes better) and Lessor Quality Aftermarket (worst choice). It saddens me to see unsuspecting consumers be set up for failure. I'm sorry for the misfortune incurred, but I stand by my original decision. The BBB complaint was answered and closed. Fas-Break has maintained an A+ rating with the BBB since May 03, 2010

I used to live in Cedar Bluffs and worked in Fremont. My family and I were accustom to rock chips in our windshields. Thankfully, Fas-Break Auto Glass has always been there to help us with the chip repairs and windshield replacements. I appreciate how Fas-Break takes such good care of their customers. They take the headache out of windshield repairs by fast and convenient service at their shop or your workplace. They also take care of the insurance claims. This service saved me so much time over the years. A few years ago I moved to Omaha so you can imagine my dismay when we had to replace the back window of our Nova. I didn’t know anyone in Omaha that I felt I could trust and how much time would I have to take off of work to get this accomplished? I took a change and called Shannon at Fas-Break. I told him we found a back window for the Nova on EBay and he said he could install it for us. You see, Fas-Break comes to Omaha at least once a week. What a relief! The window came in on a Thursday, the window was installed that Friday and it took less than an hour to install. I’m so thankful for the fast and reliable service of Fas-Break and so happy I can use the company that I’ve trusted for so many year. Thank you Fas-Break!

We contacted Fas-Break after my husband's windshield had a chip in it. They came out, reassured us that it was a surface issue and didn't need to fill it as it would not spread. At the time we thought this sounded strange since it felt and looked pretty deep but, how nice to not take advantage of us! A short while later the "surface scrape" ended up spreading and splitting my husband's windshield completely across the bottom. We contacted them directly once it had happened to see what they could do to resolve the situation and were met with the comment that it was unfortunate that it happened and if they fixed all of those they would be doing everyone a disservice. Disservice to fix people's windshields when they call? If they weren't interested in fixing I wish they would have said that and we could have gone somewhere else!

I had recently had my windshield replaced and they had done an amazing job. Later that week I had been driving down the road and a rock had chip my new windshield. My insurance company had told me over the phone that I would have to pay out of my own pocket for the repairs even though I had full coverage. So I stopped in to fast Break to get a quote and they had told me that the agent had been lying to me and I should get it repaired at no charge to me. They had called my agent on my behalf and the agent had said a completely different thing. Fast break is a great company and really cares about their customers. I would highly recommend them to anyone that needs a window replacement or repair, they always do an amazing job