Glass America (Formerly Complete Auto Glass)

I would highly recommend this place. We had been on the road for almost 12 hours when a rock hit our windshield and it instantly started to spider. I did a quick google search and came across this place and what a blessing it was. They were so kind to us and got us right in. The tech had already left the shop but was kind enough to come back just to help us out. The ladies in the shop were so friendly and welcoming. we enjoyed good conversation during our wait which wasn’t long at all might I add. If I could give this place 10 stars I would. I can’t thank them enough for the kindness and compassion that they showed us they saved our trip!

I am very happy with my experience at Complete Auto Glass and highly recommend them! Jason and Lori were great to work with and the process was straightforward. Lori gave me a quote via email that I had requested through their website. When I called to make an appointment Jason had the original quote and was very flexible with scheduling. While I got my windshield replaced I was able to stay in the comfortable waiting area. Jason ground and sealed some previously hidden rust after showing me the affected areas, at no extra cost. The work and customer service at this local business is great.

Given that I wasn't happy about needing a windshield replacement in the first place, this was one of the best customer service experiences I've had in a long time. An actual human answers the phone. That human is actually friendly and efficient. The scheduling was flexible and I was able to get an appointment soon. The service was quick and the price was pretty reasonable. The staff were able to explain the price and the process clearly. I had a minor issue (the plastic cover around the base of the rearview mirror popped loose) and they sent someone to my house to fix it the next morning. Excellent service start to finish.

Overall professional, reasonably priced, good quality, and a great experience. Very fast service - I filled out the form on their website and had a call with a quote within an hour or two, and they said they could send someone to fix it the very next day. I was still shopping around at other places and they said the could match it if the terms were the same, but it didn’t matter as their price was right in line with others I could find in town. The tech was very professional and had it replaced quickly and the quality looks great - no issues so far and has the comfort of a lifetime warranty if any installation issues arise.

Really can't say enough about this place. Had my front windshield replaced and picked this place over the other known brand people typically go to because i was worried as I have a newer car that realies heavily on its sensors and have heard horror stories of it never being the same as original. Made an appointment. I had to change it. They were accommodating with that. Called the day of and said they could get me in early so I did. Office and wait area were comfortable with snacks and wifi which was nice as I thought I would be there for a few hours. Not the case at all! In and out in 45 minutes and the work done was fantastic! Insurance was billed and all i had was the deductible. On the drive home the sensors all worked flawlessly and was told if they dont to bring it back and they will fix until its right. They stand behind there work and I will definitely recommend to friends and family!

Wow what an incredibly awesome experience from start to finish. We spoke with both Lori and Jason both of whom were incredibly professional, kind and courteous. They were able to quickly find an opening in their schedule for a new windshield for our car. During the time at their shop the installers were incredibly knowledgeable and even went so far as to show us the work they were doing and the areas of concern or what we should pay attention to. The atmosphere was nice and comfortable with wifi and ample precautions with the current pandemic. Overall this was an absolutely awesome experience for what is otherwise a bummer to have to deal with. They made it pleasant, quick and painless to get this issue resolved - can not recommend them enough - thank you for being fantastic!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement