Glass America - Auto Glass & Windshield Replacement

My insurance company referred me to Glass America. First impressions were good. Quick, professional scheduling and good follow up. I waited about 90 minutes, and the car was ready. Perfect. Nope, there was a giant ripple in the glass on the driver's side, and the eyesight system in my Subaru was freaking out. I called to explain, a new windshield was ordered, and an appointment set for the next week. I show up, and nope, they hadn't received the glass. I reschedule again. The next windshield appeared solid, but the car was still throwing errors. I spoke to a manager who was very apologetic and helpful. He stated that they often use third-party glass, and that he would order the OEM Subaru glass. Two weeks later, it came in. The car is perfect now, but there was an awful lot of time wasted. The service wasn't terrible, and I'm sure that they were just following protocol, but next time I'll probably go elsewhere.

Simply put these guys are the best. I've unfortunately had to use their services 2 times in 2 years from having to completely shattered windshields (one due to a rock and one due to teenage vandals). Easy enough to get the appointment set up, dropped it off and in exactly an hour, it was ready to rock. I've appreciated their service on both occasions, but I'd be lying if I said, I hope I don't have to see them again! Thanks again and we really appreciate your dedication to your craft.

The technician arrived and immediately said he didn't have the right windshield or the trim and would have to order both and call back next week. I followed up the next week having not heard from him and spoke to customer service who informed me the tech found rust and they couldn't replace until it was fixed by a body shop. Took a close look myself (I'm an auto insurance adjuster) and found no rust. I feel the technician simply didn't want to do the work because the glass had been replaced by the previous owner and it was a bad DIY job which is why I was replacing. Anyway I called Abra - they were less expensive and replaced on the first appointment - found no rust.

Called Thursday to get a quote. Was quoted $308 for a new windshield on my 81 corvette. Said they would come out that Saturday morning at my house and get it replaced. Was called Friday and was told that they can’t come out and needed to reschedule. Was then told glass would need to be ordered a week out. Then was told it would be more like $400. I would also have to tow my car to the shop for them to work on it. Complete bait and switch. Didn’t know it was so difficult to work on a classic car. No electronics. No sensors to calibrate. It’s just glass.

Just finished building a desk with my daughter. Called G2 (Glass gurus) spoke to Beth mid morning. Gave her the measurements. Beth created the order and addressed some questions -very professional . Received a call later SAME DAY. Order ready. She stayed later for us to pick it up after work. They packed it up very nicely. Just finished installation. Looks great! Delivering glass with a lot of class! Give them a call you will be glad you did. They do mirrors and frames for bathrooms too. Know where I am going when I need a shower door! Thank you again G2.PositivePunctuality, Quality, Professionalism, Value

Extremely happy with our experience with Glass America. We had a back window of our truck busted out, and I called another company (Let's just say it's the one we always hear commercials for with the super catchy jingle). They were outrageously priced and charged for coming to us AND wouldn't be able to get to us for an entire week. So, I found Glass America. Got on their website to get a quote. They called me within five minutes to make sure I wanted to continue. They called to make sure of the type of glass and give me an appointment time...I originally talked to them about 8:30. My window was fixed before noon. They were timely, professional, cleaned up their mess, and extremely reasonably priced. Will DEFINITELY use them in the future!PositivePunctuality, Professionalism, ValueServicesAuto side window replacement