Great Lakes Auto Glass

I was hoping they could fit me in the day I called at 4:30 because my windshield chipped on the way home, but they fit me in the next day and drove all the way downtown (mobile only). The tech called me when he got there and I asked for a picture because I couldn’t leave to see it until later and he sent it right after he was done. It was also the cheapest option between the 5+ places I called.

Glass install looks professionally done but there were many areas that could be improved. My vehicle has an aftermarket stereo with a microphone wire run through the a pillar and headliner. They didn’t tell me until I found out that it was cut and hidden back in the headliner. They also broke a clip on my cowel trim but gave me a 20 dollar discount after I asked them to. They install glass well but make sure you look over your vehicle well before you pay for your service. Very friendly staff also.

After having an unpleasant encounter with a semi truck I ended up needing a new windshield. I made several calls and Great Lakes gave me the best quote. The first time we attempted working together he discovered he'd brought the wrong glass. The price of the correct windshield was significantly higher. He installed the glass at his cost and told me it was his service to the community. You rarely find that type of service anymore. I'd recommend him to anyone!

So impressed with the efficient and professional service we received from Great Lakes Auto Glass! We submitted an online request for a quote and received a reply within minutes....which is practically unheard of these days! Took our vehicle in and the work was finished in about an hour. We were very pleased with the prompt customer service and the price and will use them again should the need arise. We also love to support locally owned small businesses!ServicesAuto windshield replacement

On the way to an out of town trip my kid had their windshield shattered by a piece of metal from a passing truck . It was near closing time , and called multiple other shops to no avail . Got in touch with Great Lakes they were able to locate a windshield + told us they would do the repair whenever we could get the car to the shop . They recommended a local towing company and completed the repair at 730 pm . The workanmanship was impeccable + they made sure to get all the glass fragments from the car interior . Honestly , 5 stars is underating everything they did . I'm really not sure what more you can ask for from a Glass repair shop .. Amazing !!ServicesAuto windshield repair

I called this company to replace my back window. I gave them all the details, and had set up an appointment for Tuesday. I was told that I would receive a call from the tech an hour before arrival. I took the day off work the following day to make sure I would be available. At 1pm, I still had not heard anything. I texted the number that had been texting me my appointment details, and was told the tech would be arriving between 3:45-4:45pm. I sat and waited for another 4 hours. Still no call, or text. I called the company at 5pm, and left 2 messages. By 6pm, I still had not heard anything. Tried to call again, and they were closed. I called the next day to find out what was going on, left another 3 messages, texts, and 3 days later, I still have not received any calls from this place. I would not recommend this company, as they are not very professional, courteous, or respectful of people's time.NegativePunctuality, Quality, Professionalism, Value