Harr's Auto Glass

Setting up my appointment for windshield replacement over the phone took less than 5 minutes. I got a call before the technician, Gene, showed up and he was right on time. He was so friendly and did a great job! Harrs was a few hundred dollars cheaper than Safelite, and I got great customer service. I would highly recommend!

I have a classic Land Rover Defender that needed a new windshield. After calling around Columbus, Harr’s was highly recommended. They took my call, booked me in, in a couple of days and did a beautiful job of installing my new windshield in a few hours. The people were kind and the cost was reasonable. I would highly recommend them.ServicesAuto windshield replacement

Didn’t even want to give a 1 star! Unprofessional, impatient and not helpful. The customer service was not good at all. Her name was Ann. We have dealt with them on a few other vehicles and the service was good. Today I called to ask about a reset and reseal and was talked to like I was a bother when asking question it’s was very condensing responses. Just very bad communication and customer service. Then I called back to confirm her name and I am sure it was the office manger that answered and I advised why I asking for her name she didn’t seem to concerned with the customer service issue. Sad that family owned businesses are what I strive to use but when big boxes have better customer service that’s where you go!

Harr's was professional and did a quick job replacing a cracked windshield on my van. They even came to my apartment complex and replaced the windshield in the parking lot! I worked with Sloani on the phone to get everything set up with scheduling and insurance. She was kind and professional, even when I said I would need to call my auto technician to make sure they were using the kind of glass he had recommended. Turns out Harr's uses the two best glass types out there for aftermarket replacements. I was impressed with Sloani and the men who came to replace the windshield. I'd recommend them every time!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

I got new glass put in my Kenworth semi by Harrs Auto Glass, I tell you what, after the experience I had, I REFUSE to go anywhere else other than Harrs Auto Glass, they are very very polite and they do an amazing job, telling you guys now if you need any auto glass installed, try them out and you won't be disappointed!!! Even for a semi the prices were pretty fair. I started out having a back window in this day cab replaced, they did such an amazing job I said can you guys do my windshield and it's double panel we started out with the passenger side and then once they did that I said why not do the driver side. They really impressed me. I couldn't have asked for a better job!

I ADVISE if you pay in CASH make you count the cash and make sure they count it infront of you. I mistakenly handed the girl at the front desk an extra $80. When I noticed I did that, they told me no I handed them the correct amount. The employee there is sure $80 richer. Nice to know people like this have to steal money from others.