Hatchett Automotive Glass

If you are in need of an Auto Windshield Replacement, have I got the place for you! I am not kidding. Hatchett Automotive Glass is awesome in every way, and every step along the way. My husband did a search on the internet for auto windshield replacement, and requested a quote from three companies. Within one hour, Richard from Hatchett Automotive Glass responded, with a quote. He was the first one to get back to us. And this quote was based on the VIN number. We were cautious because we had just experienced an untrustworthy quote from a more "corporate" auto glass company and were gun shy. Now listen to this, I went in today. My appointment was for 10 am. I arrived on time (which means a bit early), and I was walking out of there by 10:30 am. Not kidding. I told Richard, while I shook the man's hand, that I was so pleased with HATCHETT AUTOMOTIVE GLASS's service! They replaced my windshield faster than an oil change! They provided a solid quote, then followed through on their word. And the end result is that my broken windshield is no longer broken. It looks great. I can't thank you enough, Richard. In a world that has become a common place for untrustworthy individuals, not willing to have their word worth anything, you guys stand worthy of your word. We are grateful and will always recommend your company to who might need your services.ServicesAuto windshield replacement

I had a rock hit my windshield causing it to need to be replaced. I called and they were able to give me an estimate over the phone and get me in the same day. I ended up using insurance, and that was no problem either. Because they were so efficient, I couldn’t get childcare for my toddler … so he came along too! As parents know, sometimes bringing a baby in places where you are waiting can be a challenge, but everyone we interacted with was so great and considerate. I chose them because of reviews I read on here, and wanted to give another positive review. It was a great experience and I highly recommend them to anyone needing their car glass repaired!

So we bought a brand new car and on the short drive home a bird that we’re choosing to refer to as a flying ostrich flew out in front of us and completely caved in our windshield. After calling every glass shop in Knoxville, we stumbled across these guys who were so nice and also happened to have the best prices. They did a phenomenal job on our windshield and they did an even better job at making a horrific situation significantly easier. They got us in extremely fast and even worked with us on our work schedules. I can’t recommend them enough. They’re absolute life savers ❤️

Had a great experience at Hatchett Automotive Glass! The owner, Richard, was very nice and accommodating. We did have a small issue with my hardwired radar detector getting disconnected during the service, but they worked it out with me quickly and professionally. I think what really matters is how a business handles issues when they arise, and Richard made sure everything was taken care of the right way. That level of customer service goes a long way. I’ll definitely be back and highly recommend them!

I went there because I thought I needed service on my rear window of my automobile but it turns out that I needed a tinting service and not a glass service and the gentleman who waited on me was very gracious and sent me to a very good service that was able to fix my window tint so I was very satisfied with my interaction with the owner or this person would highly recommend this place for glass work

I have dealt with a lot of family owned businesses in my life and I review very few businesses. We recently had our brand new 4Runner in for a windshield replacement. Richard went out of his way to make sure our new car was taken care of and even filled up our gas tank when the vehicle took longer than anticipated. Hands down the best business owner in town.PositivePunctuality, ProfessionalismServicesAuto windshield replacement