Jack Morris an Auto Glass Now Company

I'm not good with names but I spoke to a lovely lady at JM on Friday and she was so nice. Made an appt to come to my home for today to have a quarter glass replaced on my car. The gentleman called beforehand to let me know when he would arrive. He was friendly, professional and didn't take long to install the glass. The customer service is top tier and the price for service was affordable. I highly recommend them!

Had an appointment set up today to have my windshield replaced. They never showed after sitting all day waiting. I called 3 times to see why my technician still hadn’t showed since it was 4:45pm and they hung up on my all three times. Never got a call saying the Technician couldn’t make it or anything. Bad business! Go elsewhere folks

I unfortunately had to come here 2 days in a row, not due to anything on their part but because I apparently have awful luck with rocks and windshields. The first time it took about a half an hour and I was done. The second time I came in 10 minutes before closing and the same guy from the previous day was nice enough to still get me fixed up and was done in 20 minutes. I appreciate the quick service but most of all, I appreciate the empathy on the workers part to get me taken care of even though, I'm sure he was ready to go!

I just wanted to take a minute to give your employee, Trey, my thanks and gratitude! He represents your company in the very best way. He hit all the points perfectly.... *Called early to confirm his estimated arrival time *Arrived early wearing identifying company clothing and a clean cut appearance *Professional, polite, answered all my questions *Completed quickly and thoroughly with due care *Cleaned up truck and entire area respectfully *Explained final instructions and information in case of any issues Although Trey arrived alone, he worked efficient and systematic.... as if his boss was standing right next to him! Thank you Jack Morris Auto Glass for your service and for sending a professional to replace my windshield!!

Windshield replacement went great! The installer was very nice and did a great job! It was the inability to supposedly calibrate the windshield because my vehicle is a 2024 model Rogue. I went to Jackson to get it done. One guy said they couldn’t do it another guy said “it’s fixed”. If you’re dealing with windshields, then you should be able to calibrate. D. Surratt

I went there after work about 4:15 and they were closing at 5:00 but they were as nice they ask if they could help. I explain that I had a small rock chip in my windshield . They got a technician to go outside and look at it he was very professional explain what they could do I ask if they could fix it now he say sure. I went back in office ladies were very nice and courteous they took my information and got things started.They took my car in and fixed the rock chip. It was a little after 5: 00 when they finished . I would refer anyone if they need windshield or glass repair please give them a call or go by they were great to do business with. Thanks to everyone at Jack Morris in Jackson Tennessee. Your help was appreciated.