Jake's Auto Glass

Customer service is a bit out of date( stand offish), but honest and no fluff. They told me the facts and sold me what I asked for. Even passed on savings from the supplier to me( like $40) so that was a nice surprise when checking out, because he definitely didn't have to and I wouldn't have know any different. I was very happy with the money I spent at this business, no unpleasant surprises, they finished a few minutes early of their estimated time. Will come back with my other vehicles when needed!

They went above and beyond when I took my car in to have its windshield replaced. My hood was kept down by some wires my dad had tied to keep it down till I could get a new one. They had traded them out for some stronger ones, and did it 2x better! Thank you for going out of your way to do that! It's a nice stress I don't have to worry about as much now.

I needed my Ford F150 windshield replaced so I completed an online claims form and selected Jakes’s because it was the closest to my house. After completing the online claim’s form, the insurance company contacted Jakes to inform them a claim was filed, and to setup a time for the window replacement. After 8 days of waiting and no call from Jakes, I called them to see if they got the claim and when can it be done. The sells representative was very rude stating if he gad to call all the people with claims, he would get nothing done. After 5 minutes of him huffing and puffing, he said he doesn’t have a windshield in stock, but would do some more research and get back to us. Two days passed and still no call from Jakes, so we call them again. They informed us that they couldn’t get the F150 windshield, and that I was suppose to call the Ford dealer myself to try and find a windshield. The representative was very negative and unwilling to find a windshield let alone install it if one was found. We immediately called another glass company, and in less than three minutes changed the insurance claim to his company and he had called his supplier while we were on the phone and verify the availability of the new windshield. He told us that they both have the same supplier, and that they gad several in stock and didn’t know why Jakes had such a hard time with it. I know why, because he was very inconsiderate and didn’t even try to check the availability, so sad for Jakes that you have employees like that!!

I had a car window break, they got it ordered and installed in very timely fashion so I was able to get it back on the road in one business day! They do a great job here. Highly recommend.ServicesInstallation, Auto side window replacement

From start to finish a great experience. I called ahead, asked for a price and they met it. They promised an end-time and met it. Professional, courteous and great work.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

This is a weird one. They didn't fix anything, and that is the point. My wife and I noticed a chip in the windshield of our new/used car, so we made an appointment. About 1 minute after they drove the car in to the shop the service tech told us that it had been repaired previously. Given the opportunity to rip off two idiots, they chose not to and instead showed us what to look for in the future: all with a really friendly attitude whithout being condescending. So...when we do get a new chip, I will absolutely trust them to fix.