Jones Auto Glass & Installation

**Extremely Poor Windshield Replacement Service** ZERO0️⃣ STARS0️⃣0️⃣0️⃣0️⃣0️⃣ I recently had my front windshield replaced by Mr. Jones himself from [Jones Glass & Imstallation], and the experience was nothing short of a nightmare. Mr. Jones failed to properly install the windshield, neglecting to glue it correctly from the driver side to the passenger side. As a result, I could hear and feel a significant amount of air coming through the windshield while driving, which was both distracting and concerning for my safety. I made numerous attempts to reach Mr. Jones to address this issue, leaving several messages over a span of days. When he finally decided to return my call, his response was shockingly unprofessional—he was aggressive and used foul language. Furthermore, I left additional messages during business hours on Monday, June 10, 2024, and Wednesday, June 12, 2024, but received no response whatsoever. This level of service is absolutely unacceptable. The poor quality of the windshield installation and the abysmal customer service reflect a terrible business practice. I strongly advise against using for any services, as they clearly lack both the technical expertise and the basic professionalism required to serve their customers adequately.

fast and efficient install. very friendly will definatley use again! they even showed up after hours to help in an emergency!

Prompt, professional, and good work. I highly recommend this small business.ServicesAuto windshield replacement

I made a appointment with this company to have a window replaced they didn't follow up never return my calls and three days later im still waiting. I wouldn't recommend this company.

Reached out to Me Jones on several occasions about wind coming in from the windshield and no response from him. I'm very disappointedNegativeQualityServicesAuto windshield replacement

Wonderful experiencePositivePunctuality, Quality, Professionalism, ValueServicesWiper blade installation, Auto windshield replacement