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Services / Features / Amenities:
Reviews (10)
Jasper Fermin
The rudest customer service I have ever experienced. The son of the owner was not only incompetent but incredibly rude to my wife over the phone. My wife tried explaining to him how one of his staff member misinformed her about making a down payment on the windshield glass so it can be shipped. Rather than apologizing, he kept arguing with my wife. He sounded like a classic douchebag that shouldn’t be in business. I don’t recommend this place at all. If I could give zero stars I would.
Yuber Parra
Front windshield replaced on 5/23/2020 Pros: Great price Fast service Cons:(reference photos) -Over applied urethane -Did not replace the cowl clips that they broke while pushing the glass while the cowl was still in place. -Wind noise probable causes; missing cowl clips, gap between glass and cowl. No warranty on glass only on labor. Recommendations Even if it adds a little bit more time remove the cowl and if clips get broken let the customer know and work it out.
Matthew Torrez
My dad had his back window busted out while he was out of town. So when he got back on Sunday he called me...didn't think we would be able to have it replaced till Monday, but I noticed they were open so I called got a quote- way less than I expected and since they were open till 3p we were able to get it replaced on a Sunday without paying a premium. My pops even gave them a tip for doing a great job and providing great service late on a Sunday. Way to go above and beyond 🙌
Warren S
Low price auto glass has been great and I have been referring folks to this business for quality low price glass replacements for over a decade. They do quality work for the best price in town, bar none. If they don't have a glass for you, they'll order it and have it available in no time. They even can meet you for installation depending on the job. Forget one of those chain repair places, go local and you won't regret it!
keith beal
Have a broken window on a 2022 F150. They give me a quote that was at least $50 cheaper than any other place in town. They told me it would take an about an hour to fix it it took 30 minutes from the time I handed him the keys until it was pulled out of the bay ready to go . For reasons I hope I don't ever have to come back here but the customer service and the price and the speed was excellent. If I ever have to replace another window this will be where I comeServicesAuto rear window replacement
Carolina Moncion Design
We’ve been here multiple time for different vehicles over the past 15 years. We called first and provided the car info which they researched and at one point, my husband’s Lincoln had an auto sensor to turn on the windshield wipers when it sensed the slightest bit of rain. I didn’t know any of this anc they asked me to check if that’s the model I needed then to call back with the info since every car is different and has special features. I had the windshield with the sensors. They have us a price including installation and said they would order with out consent. I gave it. DH drove the car down after I addressed the slider crack so if wouldn’t get worse while driving and we ended up driving around a bit to explore the area while we waited for our scheduled appointment. Keeping in mind that sometimes vehicles before us may take a bit longer than expected, we asked them to call us when it was ready. And they did. We drive back from a nearby taco restaurant and inspected the windshield and its documentation before leaving. We were very pleased. We also took my 2007 Toyota Tundra down there and had the windshield replaced multiple times because of Road rocks flying off and hitting our windshield. I’ve never had a problem with this company. It’s better than calling the insurance company. Sure, it may be a bit of a drive but take a friend to go explore and it’s not bad because you’re entertaining yourself while waiting. The customer service guys give you what you give them. They work hard and there’s a lot of stress handling glass. A polite inquiry despite your frustration on your glass being broken doesn’t give anyone the right to cop an attitude with people that are just trying to do their job and are constantly busy. This place has become my go to. I’ve never had an issue with chips or cracks from the edges because they provide cautionary instructions because your car’s seal is still curing. If you don’t follow them, you’ll have a problem. And if you’re nice, you get treated well. I currently have a chip of my Tundra for the third time and sealed the slider before it could spread. When I’m ready to get it replaced after an OEM paint job and total upholstery job, the windshield will be replaced here. Hands down. I love my Tundra but sometimes, it makes sense to drive a hit further and get a better rate. It’s all OEM but they don’t have the high overhead not a brand to slap on it. I’ m a regular reviewer and an honest one, based on my experience. This is my family’s first choice when it comes to replacing glass. I’ve never been disappointed with the service. I’ll be setting them soon regarding my Tundra!
Address: 11795 Applewhite Rd, San Antonio, TX 78224
Phone: (210) 628-6655
Website: http://www.autoglassrepairsa.com/
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