Lowe Auto Glass in Augusta

I reached out to Mr. Lowe last week regarding a quote for replacement. He was very kind and responsive and told me to call him and schedule closer to the date I was available. I reached out as requested, and he was able to get me on his schedule for the day I needed - within 48 hours! He communicated wonderfully! He called me this morning (for our scheduled appointment) to confirm I was still available and let me know he was on the way. When he got here, he was very friendly, as was his assistant, Jordan. They were so quick but very meticulous not to damage the existing windshield further, and to prevent damage to my vehicle. When he finished, he made sure to let me know the dos and don'ts, so polite!! The price was very reasonable, and I would recommend this company to anyone!! Overall, I would say that you can't go wrong!

Lowe Auto Glass are the absolute best at what they do. A couple of weeks ago, I requested a quote over the weekend and Lowe got back to me immediately on Monday to provide a price. I did a little more research and ultimately went with Lowe due to their mobility and pricing. From the moment I met them outside to getting the keys back from them, it took about 30 minutes to complete the windshield repair and the look is fantastic. Lowe provides great work and service, accessibility, and friendliness to make a stressful situation like a windshield replacement a total breeze. If you need your windshield replaced in Augusta, GA, then Lowe Auto Glass should be your first choice!

Horrible communication and scheduling, and I'm pretty sure I was lied to at least once. He would never call me back and let me know what was going on; I always had to call him only to be given an excuse. They probably shouldn't offer mobile repair services if they can't be anywhere when they say they will. When they did finally show up, it was an hour and a half late. Service was extremely quick, only 30 minutes, but updating customers and keeping to a schedule needs an enormous amount of improvement.

We called about getting a regulator replaced in our passenger side window. Three gentlemen showed up to our home in a very professional manner. They were a little tardy but most importantly they got the job done in 15-20 minutes tops. Their service was definitely worth the wait. We recommend their services to any one. Thanks again and good work guys!PositiveQuality, Professionalism, ValueServicesAuto side window replacement

I called to schedule my windshield replacement the young lady that answered the phone was respectful and very helpful once the appointment was scheduled they came and fixed it they was professional and very respectful and quick and very affordable.. I will make sure I recommend them to anyone that need there glass repaired. THANKS ÀGAIN and I will be contacting you all if I need more glass work done.PositiveResponsiveness, Quality, Professionalism, Value

Replacing the windshield initially was good but everything after that went down hill very fast. Getting them to follow up much less follow through with calling you back never happened. Now we are having to replace the lower seal ourselves to get this done. Price wise, yes they are on the lower end BUT THAT IS FOR A VERY BIG REASON YOU ARE SACRIFICING QUALITY.NegativePunctuality, Quality, ProfessionalismServicesAuto windshield replacement