Lucky Dog Auto Glass LLC

In March my car was broken into with a window smashed. Lucky Dog was able to get me in that same day. Very professional and friendly. 2 months later the window broke without any apparent reason. I brought it back to Lucky Dog expecting to have another bill for this same window. They replaced it for me saying it wasn't my fault so they weren't going to charge me for it. They figured out that it was a part that Mitsubishi puts in that was rubbing against the window. They replaced my window for me the same day again. Joe was very professional and friendly while he explained the issue and helped me out. I will recommend them to anyone who needs their services! You've got a customer for life.PositivePunctuality, Quality, Professionalism, Value

I went to Lucky Dog because they were close to the body shop I wanted to use. Joe & the team were fantastic for so many reasons!! I feel shops often lose their obligation to make what’s right for the customer the first priority. My situation required some trust from lucky dog since they were doing part of the work, not getting paid, and then trusting the truck was coming back to finish the job... and then get paid. They made me Feel like they understood what I was trying to accomplish and were so very accommodating towards the long term goal. Even when sub-par work had been done in an other shop that was out of their control, Joe became MY advocate to get the job done right. Having an expert be there to help me get the job done right was such a relief. I wish they did more types of work because the peace of mind in having an advocate in the automotive business is incredibly hard to find nowadays. People are so quick to take the time to leave negative and always incomplete stories that leave a bad taste in potential new customer’s mouths. I hope this testimony helps anyone looking for glass work feel more comfortable about choosing this place.ServicesInstallation, Auto rear window replacement, Auto windshield replacement

The receptionist (Miranda) was wonderful with such a pleasant charisma. I got a competitive quote and was looking forward to have my windshield replaced after reading through the reviews. It was a hard decision to make between Lucky Dogs and one other establishment who also have a great reviews and competitive price. I really regret having the windshield replaced by Lucky Dog because not only the dust and dirt inside of the car was not cleaned up needless to say outside. I will have to get a car wash after you did work on my car? The door was ajar when I got my car back. The dirty towel was left on top of my car. I am not sure how the other review had mentioned about car been vacuumed after the service? My car was dusty and dirty after the service. There were things left undone. Truly unacceptable. Unprofessional work.ServicesAuto windshield replacement

Great shop. Owner has a pretty serious and straight forward demeanor, but from my experience with him, it's clear that customer service is important to him and I appreciate that along with the fact that his company did a great job on the glass install and in a reasonable amount of time at a reasonable price too. One small thing was on the phone he asked about a band of some sort on my windshield, and I had no clue what that was. So when I arrived, I asked again and realized I misunderstood, but he literally brought my replacement out and showed me what it would look like, so thumbs up. Maybe a definition on the website would be helpful. In the end, this is the kind of shop I happily recommend to friends and family (which I have) if they ever need the service. I do wish there was a coffee shop or restaurant close by, but there is a very clean, small area to wait inside if you need.

Had my windshield replaced today and I was extremely impressed with the way my experience went. The whole time I was there I felt like I was being taken care of. The prices are great and the service is wonderful. You can tell when you talk to Joe that he isn't out just to make a quick buck. He takes pride in his work and makes sure every part of the install is done correctly. He even taught me a bunch about windshields when I was there... (Some may find this boring but it was very insightful) and he's very knowledgeable in his field of work. I wont hesitate to recommend Lucky Dog to any one of my friends or family. If you want it done right, take it here and talk with Joe. He even beat the cost for insurance to fix my windshield. Thanks again Joe!

last summer I needed to replace the glass on my broken hatch window and this was the most affordable place after getting about 11 quotes from shops within a 20 mile range. They sourced my part and my appointment was scheduled about 4 days after calling because I think they close on weekends. I dropped my car off around 9am and planned on waiting in the shop and the desk employee enlightened me that it would take several hours to complete so I called an uber home and the car was ready to be picked up around 4 hours later and I called another uber but the driver's coordinates for "Lucky Dog Auto Glass" dropped me off at a residential location 4 miles away and I had to call another one to take me to a church down the road from the actual location so probably double check if the uber is actually driving you to the shop if you plan on using them. The window is holding up well and the defrost and wiper work as intended and I'm very happy I took my car here and would recommend this place :)ServicesAuto rear window replacement