Main Autoglass LLC

On May 2nd 2016 Main Auto Glass installed a windshield on my 2013 Ford C-Max. The window then cracked May 6th, from top to bottom. The tape had not even been taken off the glass. I called to inform this, and was told they would look into it. I kept getting told they would come out, or that they would call back, I had to call 5 times that day. They said they would be out before 3pm. I was finally told at about 4pm after calling yet again that they would be out Monday before noon to replace. They never came Monday, so I called about 1pm. I was told they would be out to replace that afternoon, I had to call again at 3pm. I started to get all kinds of questions about did something hit it or anything, which it did not. The crack had to grown to cover the whole windshield by that time. I was told they would be out before noon Tuesday. Again, I never received a call and they did not show up. At about 130 they called and said they would be out. When they finally arrived, it was one guy without the glass. He immediately said something hit the glass and they would not replace. He also yelled at me that I could file a BBB claim, he didn't care. It rained that night and water came in the car due to the massive crack that had formed. When I had it replaced Wednesday they said that kind of crack should not have formed even if a rock did not hit it. The glass was "bad stuff", and when he went to replace found a ton of scratches from when Main Auto Glass replaced the original windshield. There are scratches all along the top of the car now, which apparently they tried to cover with the tape they said not to remove for 3 days.

A friend had recommended this place to me to replace my windshield after I stared at the horizontal crack on my windshield for months. I am so pleased that they came to where I was, replaced the windshield within 30 min and was very friendly! The price to replace my windshield, VERY affordable! The lady that made my appointment was nice and informative. I already told all my co-workers and family about my experience with Main Autoglass. This is the place to call yall!ServicesAuto windshield replacement

Replaced windshield, within a few hours of installation my lane departure sensor kept coming on. Called Main glass to inform. They sent out a technician to inspect. The technician assessed the windshield says installation was performed properly but now it needs calibration which they do not take care of!! The manager said it was a risk/complication that may happen. She offered no customer service no solutions no apology ! NOBODY at any point informed me of any risk or possibility that this may happen! I even had to provide VIN# before setting appointment and getting a quote for installation. I am now looking at 300-600$ repair to calibrate the sensors due to the new windshield! BUYER be BEWARE! DO NOT do business!

Car was broken into and burglarized so I called the closest shop with on-site repair. Left shards of glass not only inside my door, but also all over my car, informing me to simply go to a car wash and use their shop vacs. Got kicked out of the car wash because you can't use their vacuums for glass, turns out it's "dangerous for the employees" and that "the glass repair guy should do that." At least they offered to let me use their broom instead of leaving me with a car full of glass shards, unlike the guy I paid $200/hr. I'll have to go back to the car wash incognito because I spent all my shop vac savings on this bullshit company.

I used Main auto glassat the reccomendation of a waitress. As she said. They had the berry best price. One guy did the prep amd had to wait for the windshield to come. It was after dark when they finished. It was ok though. Then about 3 weeks later I ran my wipers for the first time. They were misaligned. I thought, "Oh no! I got cheap work for a cheap price. " However, I called and they were VERY good about it. They sent someone out at MY first convenience. He was prompt and fixed it in minutes. Very happy and definitely recommend them.ServicesInstallation, Auto windshield replacement

Every time I've had my windshield replaced, they've done an EXCELLENT job 🚘! Great prices and excellent service from Cesar, the lady who answers the phone 📞, and the glass installers. The last installer was Frank from Cuba ⭐️! Thank you so much for being the best in Austin, Texas and the surrounding areas 🇺🇸. GOD bless you 🌅!!