Mountainside Auto Glass

Very grateful that Deborah went over and above to help me on a Friday afternoon. I had my front windshield damaged on the freeway and I didn't want to continue to drive due to the severity of the crack. However, all other shops were available earliest Monday. Deborah was super communicative with me and despite it being end of day, she informed me that Jesse was willing to come out and fix my windshield. I genuinely appreciate the great customer service. This quick service saved me from a huge headache (not having a car to drive for a few days). Thank you Mountainside Glass!ServicesAuto windshield replacement

My family and I have used Mountainside Glass for 10 years now. Excellent service always. The first car we took to them was an old beat up 2001 Accent. I talked to Deb directly and she made filing the claim with the insurance a breeze. When Jesse removed the old windshield, the frame was all rusted. It was pretty hot that day and in spite of it, Jesse took to the task of scrapping all the rust, applying enamel and finally seated the windshield. That windshield is still on. It would take me pages to describe every car they have fixed for us, where Deb and Jesse and now also their son Colten, have gone above and beyond to get the work done right. This is a family company, one of the few, where good principles, like punctuality, honesty and good workmanship are honored every time.

Today, I had my windshield replace by Mountainside Glass. I can't say enough good things about the professionalism, courtesy, and attention to detail that the installer, Jesse Phillips provided. It's rare if not unheard of to receive this level of quality service in these times. If you need a windshield replacement, look no further, you expectations will be exceeded. You will receive A++ service. I couldn't have received better service at any price. This company is the real deal. If I could give them 6 stars, I would! Richard Kerr

I can't speak to the quality of work performed by Mountside Glass, but the customer service experience was completely unprofessional. I was in need of chip repair and received a recommendation for Mountainside. Give that it was a repair, not a replacement, I completely understood when Deborah told me the technician would need to come when there was a bigger job in the area. Initially, she told me she would text me a number to which I could send photos. I had to call twice to remind her to do so. After surveying the damage, she told me a technician would be in the area the next day. I stayed home all morning and waited for a call until noon, at which time I asked for an ETA. Deborah then told me Mountainside Glass doesn't service my area. She was extremely rude about it. You can image my surprise when, two weeks later, the company replaced windshields for two of my neighbors. The irony is, if she'd followed through on that one appointment, Mountainside Glass would have have gotten my business for a replacement. The rock chip was sufficiently deep enough that I had to get a new windshield anyway.

These guys are awesome. Professional and courteous, they replaced the glass in my new truck in short order. I am a very detailed oriented person and expect everyone treat my property as it is their own. Mountainside does just that, when they were done, I couldn't tell my vehicle had been worked on except for the fact the cracked glass was gone. I've had other companies around the valley replace glass for me previously and do a "good" job, but Mountainside does a superior job! They will be replacing glass for me from now on.

Great experience using the chip repair service! Called in last night to schedule and had a 1-3 service window. Got a text from Jesse at 5 minutes to one saying they were on the way and arrived shortly thereafter. Chip was repaired in 20 minutes! Can barely even tell there was a chip in the windscreen now! And the scheduling of service was quick and pain free, even had insurance on the phone while we scheduled the service and got approval for service within minutes. Anytime I have any windscreen issues this will be the first place I call!