Onsite Auto Glass Services LLC

Much praise to Juan, who did an outstanding job on my windshield install. The trim and details are so much better than the last time I had this done (4 years ago, by the cheapest place I could find). He showed up when he said he would, took the time he said he would take, and made sure I was happy before he left. When I noticed the next day that my rearview mirror was loose on the mount, I put off calling because I hate complaining, and I especially hate the possibility of fighting to get my expectations met. I finally called a full week later, and Juan called me back within 10 minutes, but I was away from my phone; he called again another 10 minutes later, and he was in my office parking lot maybe 30 minutes later - exactly when he said he would be, again. I've been my own mechanic for my entire life - just completed a full engine swap on this car - & as time goes on it's more and more rare to come across a tech that knows something I don't. I thought the mount plate that's glued to the windshield was defective (and I know I would break this brand new glass if I tried to replace it myself) - Juan took the mirror off, made some adjustments on the retention mechanism, and put the mirror back on - solid as a rock now. Took maybe 20 minutes of my time to get that resolved. Major props to Juan for being competent, friendly, genuinely interested in the quality of his work, and on time both times. And major props to the lady I spoke with on the phone for being friendly, on top of things, and communicative. This is I think the fourth or fifth windshield I've had replaced, and it's the first time the experience was good enough to write about.PositivePunctuality, Quality, Professionalism, Value

Absolutely Recommend – Dennis Sets the Standard for Quality Service! Onsite Auto Glass is the clear choice for windshield repair, and that’s largely thanks to Dennis. From the moment I walked in, I felt confident I was in expert hands. Dennis greeted me with professionalism and walked me through every step of the process, explaining exactly what to expect. He took the time to answer all my questions thoroughly and made sure I understood the options available, never once pressuring me or rushing the conversation. Dennis embodies true integrity – a quality that’s often hard to find. He operates with complete honesty, laying out realistic timelines, potential costs, and any limitations. His old-school work ethic, combined with meticulous attention to detail, really sets him apart. It’s clear he takes pride in his craft and genuinely cares about each customer’s experience. The entire process was seamless and pleasant, from initial consultation to the final result. My windshield replacement was handled with precision and care, and I couldn’t be more pleased. If you’re looking for top-notch service from someone who values both quality and customer satisfaction, I can’t recommend Dennis and Onsite Auto Glass enough.

I am beyond grateful to this onsite auto glass service for being a true lifesaver! After my car window was smashed late at night, I was in a tight spot—I’m leaving the country on Friday and desperately needed the repair done before Thanksgiving. I called them around midnight, feeling stressed and unsure, but Dennis was incredibly kind and reassuring. He went above and beyond to adjust their schedule and fit me in the very next day. By 11:00 AM the following morning, Juan Campos arrived and skillfully replaced my window onsite, completing the job by 1:00 PM. The fact that they managed to resolve everything so quickly, with such care and professionalism, during a busy holiday week, was nothing short of amazing. Their kindness, efficiency, and attention to detail turned a frustrating situation into one of immense relief. I can’t thank Dennis and Juan enough for their help—they are truly lifesavers. Highly, highly recommend!

About 2 months ago, I noticed there's a small crack on the windshield of my Mazda 3. Wasn't big but wasn't small either. OK, I thought, it might stay that way! 2 hours later it expanded across the entire windshield. I was in a big panic and decided to go through my insurance. Dennis reached out to me after I requested for a quote on Yelp, and he helped me through the entire process of making a glass replacement claim by calling the insurance company and talked to them while I remained on the line. The biggest surprise is that he managed to get an approval for OEM glass! Mind you, usually they only approve OEE glass which is not the same thing. Fast forward to the big day, I pulled in front of the shop and dropped off the car key. The job took about 5 hours and my car is in one piece again! An hour after driving off the lot, however, I realized there might be a defect in the glass where I can see lots of ripples from the driver's seat. The passenger can't see anything which is weird. I texted Dennis some pictures and he quickly assured me that they are going to talk to the dealership they got the glass from to submit a warranty request. Unfortunately the dealership ran out of the windshield part (might have been hit with the tariffs or whatnot...) so we needed to wait. That took about less than 2 months, and Dennis contacted me to schedule a time to put on the new windshield. This time everything worked out perfectly. Overall 100% great communication and workmanship. Big props to Dennis and the crew! Hope my windshield could live a long healthy life this time but if the unspeakable happens, I would definitely go with them again. (Pro tip: If you don't have a ride and have to wait, there's a SJ Public Library nearby where you can hang out)

My 2017 Audi Q5 SUV had its windshield cracked while driving on I80. The rock impact left a 3" crack and we decided to replace the windshield instead of having is repaired. The big national auto glass franchise (rhymes with 'hate life') wanted over $1300 to replace this windshield. I went online and found Onsite Auto Glass Services in San Jose, Ca. I requested a quote from them and the company rep was great at getting the information he needed to give me an accurate quote (1/3 the price of 'hate life' :) ). Still not sure whether I would get a quality product for such a good price. After asking the glass shop rep more questions about quality of the job and checking with my auto insurance company (who recommended them) - I decided to book an appointment at my home to have the windshield replaced. Juan showed up on time, was very friendly, and meticulously removed the old windshield and replaced it with a new one of the same quality. He completed this process in my driveway in just over and hour and left the car cleaned of any debris, with a spotless new windshield, and with first day precautions until windshield sealant fully dried. I am extremely happy with the quality windshield and installation I received for an incredible price and would use them again without a second thought!ServicesAuto windshield replacement

Dennis and his team at Onsite Auto Glass are AMAZING! I looked on Yelp because I wanted to find a local company to fix my broken window after last night’s Sunnyvale smash and grab. Onsite Auto Glass has great online reviews and now I know why! Safelite and Auto Glass Now (recommended by my insurance) were quoting me several weeks to get the car window fixed. Once I called Dennis, he immediately helped by working with my insurance, sourcing the parts, had a courier bring one of the parts to San Jose from Hayward, had the technician show up at my home at the same time and fix the window perfectly - This all took place in less than 4 hours on the same day that I called!! WOW! I am so grateful for Dennis and his technician’s awesome help! I was initially dreading having to deal with the broken window situation because I thought it was going to be a hassle, but this company made the entire process so easy for me! They are quick, efficient, reliable and they do excellent work! And their customer service is the absolute best!! What a blessing to get to work with them! I highly recommend their company!