Payless Auto Glass

I needed my passenger window fixed and when i called they were able to take me in the following morning. I was in and out of the shop in less than an hour. They fixed my window fast and efficiently and the staff was super kind and knowledgable. The price was also very good compared to other places. I was originally going to safelite which overcharged me and had no idea what they were doing. Im so glad i switched to Payless auto. 10/10 recommend Payless auto glass in Hamden.

I put in a request online after getting a quote from them on their website. They were out right when requested on Monday morning since I put in the request on a Sunday. Done in under half and hour, and they were kind enough to even put the stuff back that was hanging from the mirror. The tech also pointed out that the passenger wiper should be replaced so it wouldn't scratch the new glass. I hadn't even noticed it took damage from the branch that cracked my windshield. Highly recommend them. They saved me about $100 over the competitions quotes.

My family did and they came twice and the rear window does not operate from passenger side said its not their responsibility. You got to be kidding a brand new car that was broken into. It worked prior and they should fix it. Where is customer service anymore.

Best experience with a Glass Company!! Call them on Monday got my windshield replaced very next day !! After wating for about 4 months for Safelite customer service "Windshield replacement"! I've heard only bad things about Safelite and I thought people were exaggerating, but they weren't .. Safelite Sucks !!! *Payless Glass is the company you should go. ☆☆☆☆☆ Thank You guys for being very professional!

My husband had an appointment today 5/25/23 at 10am. Confirmed with technician. Here comes 11:30am and no call or anything. My husband calls and the guy tells him the window is from 10am to 1pm. Ok fine. A window wasn’t mentioned but sure. All day goes by and still nothing! So much for an appointment!! My husband gets a call around 4:30pm, im guessing from the technician but it’s too late. Kids are home from school and we are busy now. Forget it!!!! Horrible customer service.

I didn't use the glass repair portion but I did use the car wash and it broke down in the middle of my car wash this morning so I have a half prewashed vehicle and I have to go home and rinse it off myself.NegativeQualityServicesCar waxing