Platinum Auto Glass

The team did a windshield replacement on my Chevy Trax. They gave an upfront estimate of the work on the phone, worked with me to schedule an appointment, and handled the work at the shop within a couple of hours without a problem. When I came back later to ask for a double-check about some noise I was hearing (warranty work), they were able to verify that the windshield was safe to use. They also repeated that they'd be glad to do a replacement for me free of charge if additional concerns popped up. Overall, the team at Platinum Auto Glass respected my time, my budget, and their own warranty. I would absolutely go back to Platinum for any additional work.

My experience was excellent with Platinum Auto Glass. I had a double hit chip (2 side by side chips) in my front windshield. When I called to make an appointment, Sonja asked me to send photos and then told me what they could do. I set an appointment to go to their shop, and when I got there I was greeted warmly and my car was taken to the garage within 5 minutes. 20 minutes later the chip was repaired and my grand total was $54! Thank you Platinum Auto Glass for the excellent experience!

Sadly for me had two repaired cracks in short succession. Both times they were awesome to work with, professional and were quick to correct an issue. Things happen and the way this company handled it showed what stand up business they are. 100% would recommend. Have to take my wife’s car into them shortly. By the end of March, it will be 3 repairs in 1 month from rock chips. Not the closest to my house, but will use them every time going forward.

The actual replacement was completed much faster than expected. This made me skeptical the job was rushed and something would go wrong. In fairness, when my ADAS did not hardly register any alerts in the couple of days after the replacement, I was nervous something was wrong. Then after driving more miles, the ADAS began registering normally as with my previous OEM windshield. I'm quite satisfied with Platinum Auto Glass and am optimistic the windshield will last a long while.

Glad I found this shop. Right from the initial phone call from Sonia they made me feel valued. Very friendly and helpful. Then in the shop, the same thing. Felt appreciated and made to feel at home while the work was being done. Near as I can tell the quality is first class using original Ford parts and it was done in 1/2 the time. Price was competitive but I go out of my way anyway to support a local, family owned business. Exceptional customer service wins me over every time because I know that they have my back if something should happen down the road. Stuff happens, that's life.

Great customer service and support. Easy to communicate with and very professional work service on my Scion car. Highly recommend to anyone needing a new windshield or any other options of service to their vehicles windows. Brad was a true professional and his tips and knowledge of car window repair was quite impressive. He answered all my questions and concerns and love that new car smell scent that I detected afterwards. Thanks for a great experience! The new windshield is fantastic and what a difference it makes after driving with a damaged windshield for several years.ServicesAuto windshield replacement