Precision Auto Glass - Layton

Maybe your experience here will be better than mine. Sadly, I came here with such high expectations. It’s my first time getting a windshield replaced. I came here because of these good reviews and 4.9 stars. They do have a nice waiting area. They are able to get you schedule fast. Nothing else was wrong with my vehicle other than the windshield needed to be replaced. This is a vehicle I drive all the time with my son. First visit - 8:15-9:15 they didn’t finish till 9:45 my fault for not checking and making sure everything was good. (Reason for my second visit). Second visit - Came back due to some concerns about the “rubber” (not a seal from what I was told) around the windshield that was not installed properly. The guy tried to pushed it back in with the pokers but it didn’t work. He said it should be fine because it’s “just cosmetics.” But I was still having concerns with it. He offered to redo the installing to fix it the rubber popping out. Which means they have to take the windshield out and fix it and I said Yes. I got my appointment schedule the next day. After that interaction with the guy it made me feel such an inconvenience. Third visit - appointment was schedule 2:45-430 Got my vehicle back in 3:45. Noticed a dot scratched on the windshield and was told that it is a “surface scratched” and there’s nothing they can do about it.(that wasn’t there before this second visit) My car is not perfect but I know there was no paint scratched above the left windshield before it was replaced. Also, the inside on my driver side door had some paint scratched and the “seal” for my door. I haven’t taking it to the carwash yet. I just hope there will be anymore problems. Is that normally what happens after the windshield replacement or is because I was such an inconvenience for them to re-install the windshield to fix that “cosmetics rubber”.

I was in search of 2 new windshields for my cars. So much anymore I get several bids for any type of bigger purchase. Several of the places I called we expensive, and worse were cut and dry. The would give me a price and then a thank you and have a good day. At first I was shocked at the price for my car (between 700 and 800 dollars!!!!. When I called Precision ( and each time I have talked with them since) the phone was answered by someone who sounded nice, friendly....non robotic, which was nice. She looked up my cars and gave me my price but then immediately explained why my car was so much.....because of senors that are in it. News to me. Without skipping a beat she jump right into seeing what I might be covered for with insurance. She called my insurance and did her thing and it brought the price down by half. In addition because I was lucky enough to have 2 windshields broken I would get an additional discount for each window. Sold. Her personality, her willingness to help and doing what I felt was going above and beyond made me a customer for life.......but secretly hoping my windshield never breaks again. When I was ready it was easy enough to make an appointment and got it done. Great job. The next time my windshield breaks it all them. I definitely recommend Precision Auto Glass.

Percision Auto Glass and their team have been wonderful to work with. We had three windshields that needed to be replaced. They came to my home and did it here in a timely manner. One of those three cars unexpectedly ended up in the shop before we could get the windshield replaced. I prepaid for that windshield so Maycen contacted a couple times a week checking to see if our car was back from the shop. We felt cared about and taken care of. Maycen made sure that final windshield got taken care of even though it took several weeks for us to get our car back. I appreciated the customer service and timely manner everything was taken care of in.

Had a rock chip in my windshield and looked on line to see where I could quickly take my new vehicle to get it repaired. Precision auto glass popped up close to my location and had great reviews. I called to make sure I would be able to get in and found out it's walk in with no scheduled appointments needed which was perfect for me. Maycen took care of me and was very polite and explained the process well. I was in and out in no time and back on the road. I would definitely recommend this place. Thank you Maycen at Percision auto glass!!

We've been coming to Precision Auto Glass for a couple of years now. Since moving to Utah, our poor windshields are magnets for rocks and we've had to replace two windshields since moving here. Precision Auto Glass has made each visit easy and stress-free. They're easy to communicate with, they don't push unneeded extras, and they turn you around quickly. Adree was super fantastic helping me get my insurance claim in and the whole process was super simple. I always recommend Precision Auto Glass to my friends/colleagues, and if you're looking for high quality service and product, Precision is your place!

I had my front Jeep windshield replaced on Friday May 10th. I washed my Jeep right before I took it to them. They scratched my driver side mirror. You can clearly see where they stood on the running boards by the mirrors. I’m pretty sure it was someone’s belt buckle. I’ve been coming to them for years and was super happy with them. I haven’t contacted them but i highly doubt they would do anything about it. I’m sure it would be the standard it wasn’t us routine. I think they have expanded too fast and lost sight of quality control. I’d think twice before going to them. I’d happily change my review if they step up but no one really does that anymore. Yep like I thought! They didn’t even bother to reply to the negative review. I was really surprised today! The owner reached out to me and has offered to replace the damaged mirror. I offered to do the replacement if he would order and pay for the mirror. He has already ordered the mirror from the Jeep dealership. I stand corrected! This company did indeed step up to the plate and make it right. I have changed this review to 5 star and will continue to use them in the future. I will post updated pictures once the mirror is replaced. I replaced the mirror this weekend. I verified it was indeed an OEM jeep mirror