Pro Tech Auto Glass

My first time working with this company on a replacement of my front windshield due to a cracked windshield from a rock chip. They were referred to me by my State Farm insurance agency. Jose was the gentleman who worked on replacing my windshield; very personable, knowledgeable and completed the job where it looks good! Now I just need to have a good rain storm to test its seals! :-))

Absolutely flawless service and communication. A+ from start to finish. In AZ you can basically plan to get your windshield replaced once a year if you drive often like I do. I have had mine replaced 8 times in my 10 years living here. Despite the frequency, I had yet to find my go to auto glass replacement company. That all changed this time around. I had multiple appointments fall through with Safelight Auto Glass for various reasons. Wrong or delayed glass ordered, active recall on vehicle to name a couple. Since the replacement has to be done on sight to accommodate calibration I was feeling defeated and frustrated. Being without the vehicle for a half day is not ideal for me. I had previously used a Pro Tech Auto Glass technician and reached out since I was at my wits end. Mirayam from Pro Tech was incredibly prompt and knowledgeable. I was able to go through the Geico app and select Pro Tech for vehicle glass replacement rather then Safelight and Mirayam took it from there. Within 2 business days of reaching out my glass was replaced and calibrated. The best part was. I never had to leave my house. The technician Christian was simply awesome. Super knowledgeable and efficient. I talked with him briefly when he arrived and he was very personable. It was immediately clear he had replaced windowshon multiple vehicles and knew exactly what he was doing. In roughly an hour the glass was replaced and calibration completed as well. No issues at all. The experience could not have been better in all aspects. I have full glass coverage so no cost or deductible needed. Geico's preference is Safelight and they make it very easy to select them for glass replacement. Safelight has a recognizable name and lots of advertising but Pro Tech earned my business. After 10 years I finally have my go to auto glass replacement company. Thank you Mirayam and Christian for making it so easy. You both earned my loyalty and business.

This company is replace two windshields for me. Both times they were prompt and very professional and got the job done without any mess. They were priced well and competitive. The staff that answer the phones and set up the appointment was incredibly nice as well. They were very open to setting up a time and place that was convenient for me. I most certainly recommend them.

Awesome customer service! I highly recommend Pro Tech to anyone needing wind shield replacement. Travis not only professional at his job? But also great a representative of what a people person is for any customer who choose Pro Tech Auto Glass. And the people who are on the phone getting your info and appointments set up were very helpful and extremely friendly. 10 stars!!!

Discussed with sales need to replace Subaru windshield with eyesight feature. My understanding from conversation with sales representative that replacement included Subaru eyesight calibration. Technician arrived with Subaru windshield. Prior to installation, technician gave me contact information of a 2nd party to calibrate Subaru eyesight feature. Technician stated that the calibration was included with the windshield replacement. After windshield installation was completed, Technician then informed me calibration was not included because he assumed (before he started the work) that the windshield replacement was paid for by insurance. Spoke again with initial sales representative and was told calibration was never included with service and apologized for the inconvenience.ServicesAuto windshield replacement

I continue to have amazing experiences with this company. Let’s face it it’s not a matter of “if” but “when” when that dreaded boulder hits your windshield in AZ. Uggggh! Every time I have a need I find this company super friendly and a desire to accommodate my schedule. And the most important part is they’ve always delivered quality and I’m super picky with my cars!