SafePro Auto Glass

Yes! Absolutely call this company for windshield replacement! My car was 'pummeled' by rocks spilling out from a gravel track on the 60E early in the morning a couple weeks ago. I thought these are supposed to be covered up? Not only was my windshield damaged, but so was every other car traveling behind this gravel truck. After I inspected the damage my windshield looked like millions of stars from all the pitting, plus I had 18 chips and a large crack. The damage on the front of my car is another story. I needed a new windshield and called SafePro. I spoke with a friendly and professional gentleman who helped me set up my appointment and gave me a GREAT quote (I searched other companies and SafePro had the best price). Jorge and Jose showed up on time and were very courteous and explained everything before they got started. They walked around with me noting any prior damage (knicks or scratches) which gave me confidence that they were going to be very careful during the installation, I like that. They finished in a timely manner and took time to go over after care instructions and answered all my questions. If you are reading this, request Jorge and Jose. They are super nice and make you feel comfortable! The best part? The Lifetime Warranty! What other company does this? I am extremely impressed with this company and will recommend to everyone I know. Thanks SafePro, I can see out my beautiful windshield again!

From the moment I called through my signature on the work order I was very pleased with the service I received. David was extremely helpful on my initial call, even set up a call with my insurance to complete my claim. I was given an appointment within 48 hours that accommodated my schedule. When it came time to replace my windshield, I received a call 10 minutes before they arrived and again when he was in the parking lot. Total replacement time was under 45 minutes. With one more call informing me the replacement was complete, a signature and some simple instructions; I was on my way. Very professional, through and kind. Will defiantly use again if ever needed.

I am incredibly pleased with SafePro and my experience with their team. I was pulled over for a cracked windshield (never fun) and being new to the area I called around to get a few quotes. SafePro was at least $100 cheaper than all competitors and beat Safelite's quote by $200. Although the price savings were fantastic, the best part of the experience was the incredible customer service. I spoke with Sherman, who is a newer employee but you would never know that given his customer service skills. Sherman worked around my hectic work schedule to pick a install window that would work for me. When I expressed concern about driving with a cracked windshield over the weekend (my appointment was scheduled for the following Monday), he made sure to send me a confirmation of the appointment so I could show officers if I happened to get pulled over again. I have never met such a kind, customer-focused employee in the auto industry and I am very impressed. Overall, if you are looking for a dependable, customer-focused and affordable option, SafePro is the best bet.

Woke up this morning to find that someone had shattered the window on the driver's side of our vehicle. Other companies quoted around $350-$400 and a few days wait. I called SafePro and spoke with Joseph, he quoted almost $200 less and made an appointment for me within the hour, was very reassuring. Luis was our technician and did a great job replacing the window, finished in 45 minutes and I was able to make it to work without a headache. So grateful we found them and will definitely be coming back in the future as well as recommending them to friends and family. Their service is excellent and so are the prices. I love that it's a local, family-owned company, and the people I saw there were happy and helpful. Thank you Joseph and Luis!

Beware competitors! SafePro has raised the bar of customer service so high you may need a trampoline to touch it. I called and spoke with David on Thursday who quickly arranged that my Kia cracked windshield be replaced at my home on Saturday. I was put on hold for a few minutes while things were arranged with my insurance company. While on hold I did not listen to music, but rather a very educational and amusing narrative that made the time waiting seem too short (other companies should follow this lead). On Saturday as planned, Luis and Kevin arrived. I couldn't believe it, but as I watched, they choreographed the exchange of windshield in less than thirty minutes. They were highly skilled and efficient. Then as a bonus, I received a lifetime chip repair of the windshield whenever I need it. I praise you for your outstanding customer service and will refer my friends to you!

My first time with a windshield crack, should have had glass coverage but I didn't so this review is for out-of-pocket cost. They're a native company to AZ and take pride in that fact. I loved everything about this company, even the hold script was hilarious. Very professional phone reps, that got me scheduled within the same day. For my 2017 Honda Accord it was $195. I selected the tint option for an additional $30, an awesome value and it looks great. My glass-man was Phillip and the tint-man was Jesus. Their communication was also great since I work during the day. They communicate via phone, text and e-mail (all three for me) to make sure things go through good; I had even received a check-in phone call from the reps personal line just to make sure that my special request was taken care of properly, I have already referred them to two of my co-workers. Lifetime warranty on everything. You guys are the best. Thank you.