Safelite Auto Glass

I have to be honest, these guys couldn’t have been more professional, respectful, and thorough. Even when giving me bad news that my camera couldn’t be calibrated due to my car being lowered with aftermarket tires, they still remained incredibly polite and professional. I highly recommend this specific location. The customer service is top notch.PositiveResponsiveness, Quality, Professionalism

I was very pleased with this experience. I needed my windshield replaced right away as I had to go out of town. I was able to set it all up online and I was surprised and pleased that they had availability the next day. The price was very close to the charges if I had taken it somewhere and waited on it to be done. The technician, Jacob was very friendly and accommodating when I called a couple hours before my scheduled appointment window and told him that I had a sick cat that needed to go to the vet but I was afraid I might be late to get back for my appointment for the windshield. He was so kind and understanding of my dilemma and suggested that he could communicate with me through text to make sure we could get the windshield replaced today, which I really appreciated! It all worked out! My cat got to the vet and I have a new windshield and Jacob even swept out the car and washed the windows. I would definitely recommend Safelite.

Had an absolutely amazing experience with this location. The price was great and the service was even better! Wait time was only an hour an half..not bad at all esp since they have a nice waiting room with a bathroom, snacks and drinks free of charge, they offer their wifi password, and there's is also a tv. Great job safelite of mansfield👏👏👏

The guy said it’s corroded trim it won’t seal I said it’s fine it’s a race car. Then said he can’t do it even though he just said he could put it in but it won’t be water tight I agree an can’t get what he offered. Customer isn’t always right apparently about what product or service they want. Imagine a roofer coming to tear off your roof an lay down a new one, an they say sorry we can’t do the job we said we could cause this tear off an install would require me to add drip edge and facia boards and I can’t all I can do is pull shingles and lay shingles. Not a roofer I’m a shingles. This guy said he can then wouldn’t. Then stated he was only able to pull windows an set new ones anything that required an extra effort or materials for the job to be done wasn’t with him an they don’t get it done if it’s more work than the bare minimum. Safelite auto glass is a joke. Just call any mon big name auto glass an they do it no problem and are professional about an do what they say they can. Safelite should give a heads up if a car is old an has anything wear am tear on it they can’t do it. Well according the guy he can but won’t donit because I asked for a non sealed window and apparently I can’t get what I want from their services with my money even though they stayed their the best in the industry. Best at being generic and not helpful, it was like talking to a third grader that could only say what he was told nothing wlse

We had to reschedule a few times this week due to weather conditions. Today, George and Jacob came by to replace our windshield and absolutely killed it! They were both very knowledgeable and also great to have around. They showed up with great attitudes and knocked out the job in just a few minutes. I would highly recommend these guys for any project you may have.

Nash came out to replace my windshield. He called on the way to let me know he was coming. He let me watch and answered my questions. He did an amazing job! It was easy to schedule online and Safelite worked with my insurance company and the repair didn't cost me anything. I would reccomed this company if you need a new windshield.PositiveQuality, Professionalism, Value