Safelite AutoGlass

Found another company that was half the price. The problem I had was the inability to speak with a live person it will not give you the option that was the reason I shopped around because of the inability to speak with a human which I'm glad happened because like I stated in the beginning the local ma and pa company was 1/2 the price with great customer service and was done very quickly

Worst place ever. State Farm set me up with these jokers. Called me to schedule an appointment for Saturday. Drove an hour each way to get there. Place is closed with a handwritten sign that says closed on Saturdays. Nice! Try answering your phone. Even your own people who answer the 1800 safelite line can’t even get you on the phone or get you to answer an email. No one use these guys. They are NOT reliable. They never offered to reimburse me for my gas money. State Farm to note of my complaint and rescheduled me with a great glass repair company in Hays. Do NOT go here. If I could give less than one star I would.

They always do good work at this Safelite Auto Glass here in salina. They've done work for my employer with windshield repairs and replacement. They replaced a windshield in my Range Rover when it was broken. And they replaced a side door glass in my wife's car when it was vandalized at the Central Mall their work was very good and reasonable very professional. Safelite Salina never disappoints!

The windshield replacement was great. However, I do have two issues. First-this location no longer provides onsite service. I understand that technicians quit or move on to other positions, but the person who previously came to my home for multiple replacements still works there, so I'm not sure why they no longer offer onsite service. Second-The technician drove my vehicle about 15 miles (this may have been needed to calibrate the systems, IDK) but when I got into the vehicle, the radio was blaring, making me think, perhaps, there was a little joy riding going on. Not sure, just pointing it out. I have used Safelight Auto Glass for windshield replacement for many years and will continue to use them, but wanted to share this experience.

Dre was very helpful and did a great job replacing my driver's-side window. I am most impressed with the timely service. My vehicle had been broken into over the weekend, and Safelite was able to come to my work and complete the repair within 2 days. In a time of stress, they helped to ease my worries and resolve this issue for me very quickly and thoroughly. Thank you for the great service!

Selected this company online and made an appointment tried calling the following day to double check appointment time and ask a question. Call center took close to 20 minutes of wait on hold time before I could speak to the people that were actually going to do the work. I finally spoke to a Tony in Salina and boy, he was rude, raising his voice, made me feel incompetent, Tony provided the absolute worst experience I've ever had on trying to simply set up an appointment to replace a back windshield. I would not recommend this place whatsoever!