Safelite AutoGlass
Services / Features / Amenities:
Reviews (10)
Xavier Hardiman
Mike texted me before my appointment about a potential timing inconvenience with the windshield repair. Meaning they would have to start on my car 2.5 hours later. And turned out they got it done before my expected time. Drop off was smooth, quick and professional. I hope to not have a reason to come back lol, but if I need to, I will for sure pick here.ServicesAuto windshield repairPrice assessmentGreat price
John Soriano
I had a great experience with Safelite! After my vehicle was broken into on June 19 and both a front and rear window were shattered, I was able to make an appointment that same day. I brought my car to their service location on June 20, and they completed the repairs that day—less than 24 hours after the incident. The staff at the shop were professional, efficient, and very understanding. The repair work was excellent—my windows look and function like new again. I truly appreciated the quick turnaround and the smooth, hassle-free process. Highly recommend Safelite for fast and reliable auto glass repair!
Laura & Jeff Sladicka
I made an appointment online to get my windshield repaired. They were able to get me in same day. The front desk was super nice and helpful. They had my windshield repaired in just over an hour. The tech that handled my car was really nice. I got a great deal and my windshield is as good as new.ServicesAuto windshield repairPrice assessmentGreat price
Bren
This Safelite location was very nice inside and clean and the waiting area roomy with a television and refreshments and bathroom. Very nice setup. All of the staff that I dealt with were friendly, professional, and pleasant. The only reason I gave four stars instead of five is because the windshield recalibration did not work on my first appointment, so I had to wait a week and come back for the windshield to be replaced and recalibrated again. Therefore, this was a two appointment visit before the problem was resolved and of course that's a bit inconvenient since the facility us so far away from my house.
Lorren Leak
The absolute WORST Safelite location in America. PLEASE DO NOT SCHEDULE YOUR APPOINTMENT HERE. I’ve been dealing with them since July/2025 and it’s October/2025 and my windshield is still not fixed. Every appointment I’ve had it was always something wrong with the windshield that they received. The first windshield that came in was cracked. The second windshield that came in had a deep scratch on it in the middle of it. The third windshield that came in was the wrong windshield (they claimed it did have the right sensor on it). The fourth windshield that came in the sensor was completely crooked. I give up working with them. I’ll NEVER EVER NEVER EVER EVER GO BACK THERE EVER AGAIN.ServicesGlass installationPrice assessmentNot sure
E.J. Allred
Avoid this scammy location. Was referred here by USAA to repair a chipped windshield. Answered screening questions on the Safelite website to confirm it could be repaired and made an appointment a week out. The afternoon before the appointment the shop called to say it couldn’t be repaired and would have to be replaced, sight unseen. Called Safelite customer service who said that if the damage could be covered by a dollar bill it should be repairable. Seems like the shop would rather replace the windshield than repair it. Switched my appointment to another location.
Address: 5029 W W.T.Harris Blvd, Charlotte, NC 28269
Phone: (704) 887-0190
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