Safelite AutoGlass

Hailstorm came through the area so super busy but got the soonest available apt at 9am. At drop off front desk said expect 2hours. Called at 1230 and they said they were just starting.finally picked it up at 5. 8 hours later. Courtesy calls should be made if you completely overshot the amount of time told. Wasted my entire day waiting around. Have a second vehicle that needs a window. Will go somewhere else.

Scheduled for a morning windshield replacement. As soon as I submitted my appointment, it stated that a tech would be there between 8 am and 5 pm. That is certainly not a morning appointment. The day of, I waited all day and finally called in the late afternoon. I was told that it was logged as a no show because "they couldn't find us". No phone call, no other communication, they just cancelled our appointment. Nice. We'll be taking our vehicles to a local establishment. The only reason I took a chance on Safelite was because I could get my vehicle in a day earlier. I'm sure glad I didn't pay ahead of time!

Difficult to get a hold of, tried to get someone to answer the phone for two weeks. When I finally did get an appointment, I took camper in and nothing had even been looked at by the end of the day. Very disappointed.

The Safelite representative (Andre) that came out to fix my wife's windshield was a very diligent and persistent worker. We had two setbacks which were no one's fault. But the third time was the charm as Safelite and Andre got my wife's windshield together. I am very pleased and would recommend to anyone.

They were quick and friendly. The waiting area was warm, clean, and the chairs were comfortable. You cannot even see the chip anymore. It's a tiny speck, before the fix it was about the size of a dime. I refrett not taking before and after pics.

Was directed to this location by my insurance company for our windshield replacement. They were very poilte and friendly,. When we arrived they had all our information and had the new windshield in stock. Very clean faucility, was told it would take about 2 hrs and they wanted to know if we would be staying or dropping off. We had other appointments so they said they would call us when they had finished. 1 hr 45 minthey called and told us they were done. Safelite was very professional and I highly recommend them. Thank you ScottsBluff for a job well done. I wish I had gotten their names, really treated us very nice.