Safelite AutoGlass

Apparently a drop off is less important than anyone that comes in and decides to wait. Per the drop off instructions they estimated 60-90 minutes however after 2 hours when I went to check on it I was informed that since it was a drop off the technician will 'get to it when he has time' certainly leaves a bad taste in my mouth considering how expensive the service is.ServicesAuto rear window replacement

Tried to contact the business all day since 10 am with No answer when I called multiple times, asked a question on their website, guess what…… no answer. Only to fill out a request for instillation of glass. Went to the business after I got off work, showed up at 4:50 pm on a Thursday. Their business hours are until 5 pm. The business was closed with no sign giving reason why they were closed early. Called their manager who’s phone number is posted on the building. She answered with responding it was her day off. She told me to go online to request installation. I told her I had a question about factory tint with my windows. Got no real answer. Called a local business, $100 less and my question was answered right there. Didn’t have to hunt them down for it.

I seem to be running into the same issue over and over again... My windshield crack when it goes from hot to cold.... Or vise versa. Only reason im giving a 2 star is because the technitions I have worked with have actually been quite kind. Emailed over a week ago and still no responce...

Ax was fantastic, kept me updated when he would arrive and on time. Very professional, knowledgeable and a perfectionist. He made sure I was totally satisfied with the windshield and his work. He gave me his contact information if I had any questions or concerns. This kind of service is an asset to the company and brings customers back in the future. Thank you !

A truck kicked up a rock that nicked my windshield. It looked eager to spider out, so I swung into Safelite. Made an appointment for the next morning and waited. I can hardly tell a rock hit my window. What an amazing repair! Quick repair and excellent service. I highly recommend Safelite North Platte.

They were very fast and polite. All around great experience. The online booking took a while, it kept saying it couldn't be completed, but that's certainly not the fault of this particular store.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement