Safelite AutoGlass

I had an outstanding experience with Safelite AutoGlass! From start to finish, their service was top-notch. The team communicated clearly, letting me know exactly when to expect them, which made the whole process smooth and stress-free. The technician who arrived was professional, friendly, and incredibly skilled. He explained everything in detail, worked efficiently, and made sure the job was done perfectly. It’s clear that Safelite values both quality work and great customer service. I highly recommend Safelite to anyone needing auto glass repair or replacement. Their convenience, professionalism, and expert craftsmanship exceeded my expectations! Thank you for making this such an easy and pleasant experience.

Rudest people ever. I booked a Saturday appt a Week in advance to go to this shop. I thought the appointment was 4:30.. it was 4:00pm so we showed up 20 minutes late at 4:20. there were 3 guys sitting around talking. They just said they could not do it today.. actually they laughed at the fact that they could not do our service.. did not offer any other day. Nothing ..Yes we were late but it was an accident and there is no need to be so rude. We also drove 30 minutes for the appt in 105 degree weather.. Could have at least rescheduled for us.. so we don’t have to call and hold, I would have never laughed at a clients misfortune like that. More than rude but it’s the only word I can come up with. I’ll stick to only using Safelite when they can come do the repair at our place. That has always been fine. But the people at this location are horrible.

Got my back window replaced. The new window doesn't sit flush with the moulding like the original but that's no biggie. However, the amount of glass left in my vehicle after the repair is. The tech commented on how clean the interior looked upon arrival, and I explained to him that I had to vacuum out what I could as I still needed to drive for a few days prior to getting it fixed. I asked him to please vacuum out the leftover glass once they were done, and to please check any small spaces I may not be aware of ( never had a broken window before). Unfortunately once I picked up my vehicle I noticed quite alot of glass left all over the backseat and headrest, also along the side of the seats, inside the trunk, and on the door frame. I went back in to ask for it to be vacuumed out, but after a long day at work, a long check-out process, and having to wait to ask why my new window was seated so strangely, I was not content with waiting some more. Spent an hour vacuuming up the left over glass. I paid for the standard service but feels like i only got a portion of the service.

My truck had a nice size rock thrown into it last night (rear passenger). A friend suggested to quickly make an appointment online for next morning to have it fixed. To my surprise, it was fix in an hr. Customer service rep at the front desk was super nice and helpful. Despite having gone through my insurance, she was still able to give me a substantial military discount on the repair which I’m super grateful for. The repair gentleman was outstanding as well and very knowledgeable. Was very personable and friendly which help put my mind at ease. My only gripe is that the window rolls down and back up rather slowly than it should. Maybe it needs time due to it not being the original. Might come back to have them take a look later in the week. Outside of that, I couldn’t be happier! Thanks for taking care of me in a stressful situation!!

The entire process was smooth and professional from start to finish. Scheduling the appointment was easy, and the technician arrived right on time. He was courteous, explained everything clearly, and completed the windshield replacement quickly and with great care. I especially appreciated the attention to detail and the clean-up afterward—it looked like the car had just come out of a detail shop! This was for my son’s Elantra, and knowing the job was done right gave me real peace of mind. Thank you for making the experience stress-free and delivering great service! I want to give a special shoutout to the service technician—he was fantastic. Friendly, professional, and clearly skilled at what he does. He walked us through the process, answered all our questions, and treated the car with care. It’s not often you get this level of customer service these days. Overall, a truly positive experience—thank you, Safelite!

Very inexperienced people work here and they defiently cut corners doing their job. Brought my Range Rover over to do a chip repair, and they skipped a step on the work, and the repair looks incomplete. About a year ago, they also replaced the windshield on my 2015 Audi S5 Convertible. The car sounded like there was a gap somewhere because the wind was going through. I took the car back, and they gave a full lie story telling me there are broken plastics on my car. Total lie because after inspecting their work myself, I realized they didn't place one of the plastics by the edge of the A pillar correctly, which let air in. They kept lying to me telling me it is my car being damaged, and its not their fault. They need to train their employees more. Probably pay them more too so they care more about their job.