Safelite AutoGlass

Phenomenal service! The staff were quick, efficient, and precise with my windshield replacement. While I was there the manager spent time speaking with a sweet elderly woman who just appeared a bit lonely while she was waiting. He spoke to her until her vehicle was ready and was also able to keep up on his work. 10/10 would recommend this location and will come back.PositiveResponsiveness, Quality, Professionalism, Value

Jeff frm Safelife called me at 8am to say that he would be at my house on July 15th @1:20 to fix my rear window on my Ford Hatchback that had been shot out on my way to Airport in NJ that past Tuesday.It started to rain when he arrived so we set up a tarp over his truck and my car so he would be able to replace my window.He went above and beyond to ensure that the experience was very satisfying he vacuumed my car and cleaned up glass that had fallen into my driveway upon fixing and washed my window..Thank You Jeff

Let me start off that the actual techs that do the work are polite and honest. From the start I had issues. Scheduled my appt, dropped off my car only to get a call that they don't have my windshield and to come pick it up, reschedule for following Friday. By the time I got back home, received another message that the windshield was never ordered and was 12 days out from delivery. Called the Yorkville, they had no idea why that was and they stated it was not someone in there office that called. The level of disconnect and disorganization was shocking. Finally, dropped my car off for the new windshield, had select the option for new wipers. Thankfully it was raining so I was able to see that the wipers were not hitting the windshield in the upper driver's corner. Took back and tech ended up putting my old wipers on stating the new wipers did not fit the car properly. He also said that manager would reimburse me for those when he go back from lunch. I have not received any reimbursement or acknowledgment from management at Yorkville.

Talked to Safelite at 10:30 a.m. scheduled an appointment with a traveling technician to arrive between 12-5p.m. Technician arrived at 11:30 completed the chip repair and left by 12:00. Awesome company to work with ZERO paperwork if you have glass coverage through your insurance. I had the chip repair fixed it is much better than before the fix, if it becomes more bothersome Safelite will come back and install a new windshield.

My friends rear window shattered, and he called me to ask if I wanted to go with him, since he had tried to call the place he bought the car from, and they told him the warranty doesn't apply to windows!! They were extremely quick, even though I accidentally locked the door, they were able to easily get it open and then putting on the new window, took about 10 minutes all together!! Amazingly quick, extremely clean, free beverages for waiting and extremely knowledgeable and understanding staff!! I definitely recommend!!!

My experience couldn’t have been better. Setting up the service appointment was very easy and the technician gave me plenty of notice for his arrival time. He was friendly, helpful, and very efficient. It only took about a half hour to complete my replacement and he was able to transfer all my stickers and EZpass velcro tabs. The entire process was easy and stress-free, I would definitely recommend Safelite!