Safelite AutoGlass

Easy to book online, and quick service. Exceeded my expectations. I was looking for a way to get my windshield replaced, but I still needed my car to get to work. They came out to my work and did the job in the parking lot, quickly and professionally. Updates though text kept me informed of any change in status, while in person updates before and after the job were also appreciated.

The work was done and I am happy with the results. The lady at the front desk was very nice. The scheduling to exchange my tesla windshield was very difficult and the price kept changing everytime it was re-scheduled. Initially I was to pay for it myself, but after the price increased from around 500$ to 1350$ I decided to make a claim with my insurance. Once again, very difficult to make the change and even then, when I arrived the receptionist had to help, thank you!.

I don't normally write reviews, however this experience prompted one. I've been driving for over 20 years and never had to have a windshield replacement. This required very little work on my end and was simply a stress free process. The technician should be considered a valued employee. This gentleman in my honest opinion made the entire experience. I wish I could remember his name. He was prompt, communication was spot on, and he answered all of my questions. I was left with a brand new windshield and again had zero issues along the way. I hope anyone that uses this location will get lucky and be able to work with the tech that I had!

Awful customer service. We brought my car in to get looked at because our A Pillar broke in half driving down the road on a windy day. After they looked at the vehicle we were told it was under warranty and the part was order and an appt was scheduled for the next day. When we got there Shawn denied us service and told us we did this ourselves. He was talking over me the whole time and was absolutely the rudest manager I've ever dealt with. Reynold Road location.

I remember hearing the jingle on the commercial, probably dozens of times, never really thinking much of it, but then when my insurance company recommended it to me snd I needed my windshield repaired, it seemed like as good a time as any to give it a try. I'm so glad I did. They did excellent work at reasonable price and while I hope I never need to use them again, I know I will be in good hands if I have to.

I chose Safelite to come to my home Saturday and replace my windshield! From start to finish the process was fast, and accurate. When asked if I wanted to come to the shop would I have a ride home it would take 2-3 hours, I did not. The Customer service lady said oh no we will come to your home- that alone is the best customer service ever! She gave me the appt I wanted also!! 10/10 Robert the technician who did my window was amazing, polite and educational and answered all the questions when asked! He did a wonderful job! 10 /10 LOVE YAL I WILL CALL EVERY-TIME!