Safelite AutoGlass

Effortless process. From the phone call, to the set up of the appointment, to the insurance claim, Safelite made the whole process simple. Claim was filed, and appointment set through their online portal. Verified my policy and calculated my deductible. Paid the deductible on job completion. Took the Telluride in early and had it for just over an hour. Full windscreen replacement and full calibration for sensors done. Faultless job. Flawless service. All of the staff i dealt with were warm, welcoming and polite. Communication throughout was super. (Would happily use again if I had to!)ServicesAuto windshield repair

The process of getting my windshield replaced couldn’t have gone better. The professionalism I witnessed is a rare thing these days, and while no one enjoys needing their windshield replaced, Mark and Taylor made sure my experience was as seamless and simple as possible, communicating with both clarity and friendliness all throughout. I highly recommend their services for anyone in need.

Couldn’t be happier with Safelite. I scheduled over the phone with ease and paid out-of-pocket (the prices were very fair). Had great communication with the technician (Stephen) and the quality of work was superb. I wish I knew that Safelite repaired window motors/actuators because I would have preferred them to repair that than the dealership. Overall I don’t have any complaints and highly recommend.

This place is awesome! I had a brand new windshield in about 2 hours. I had to wait there but the employees are very nice and professional and they had a waiting room that was air conditioned with a TV and free water and coffee. They even had a set up in the shade for a smoker. That I appreciated very much! I overheard a worker on the phone talking to the customer, who didn't sound very nice at all. Guys! The receptionist handled it beautifully and professionally. Give these employees a break people! It's fricken hot outside and they are working in this heat to help us! Thanku so much safe lite employees at Eastgate location! U all rock and did a beautiful job on my windshield!

Extremely satisfying experience. Professional and personal employees. Pleasant to converse with. I didn’t have to lift a finger while he replaced our back glass. He asks educated me on what he was doing with my car as he worked. This gave me reassurance and confidence in his abilities. Carlos is who I would recommend to anyone. We have a 24 grand Highlander which is not an easy replacement of the rear glass. Thank you.

I went the Eastgate, OH location after a mishap with some ice off a semi. I had to do work remotely due to my appointment, but Robin offered to let me use their classroom if I needed to make some calls or attend a Zoom meeting. The place was very busy but it was a very well run shop. The technicians were all friendly and knowledgeable. They even completed the job in half the projected time. I'm very pleased with their work and while I hope to not need this service again, I'll go back to this location.